Job overview

The post holder will :

·        Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets.  Ensuring effective day to day operational management in accordance with best practice.

·        Co-ordination of Junior Medical staff within the areas of responsibility and management of medical rotas and escalating where appropriate through structure

Support the development of patient focused pathways with key emphasis on improved patient experience.

·        Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.

Main duties of the job

 ·        In support of the Directorate Management Team, supervise the administrative management of junior medical staff, ensuring appropriate levels of cover are in place.

·        Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.

·        Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.

·        Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued. 

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This means Speaking & Listening at Level 3 (equivalent to CEFR B2). We don’t need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see the ‘Croeso Candidate’ booklet below.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.