Job summary
- Main area
- Ward Clerk, Ward 8 RGH
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC274-1025
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan Hospital
- Town
- Llantrisant
- Salary
- £24,833 per annum
- Salary period
- Yearly
- Closing
- 06/10/2025 23:59
Employer heading

Ward Clerk/Receptionist
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
We are seeking a highly motivated individual to work as a Ward Clerk to be based on Ward 8, Royal Glamorgan Hospital.
Good organisational and communication skills are essential as well as a flexible approach to work.
We aim to provide a high standard of care within our ward and we are looking for someone who is enthusiastic, motivated, has a friendly manner and an excellent work ethic.
Main duties of the job
The successful candidate will have ideally have previous office and front of house experience, ideally in a similar role within the NHS, Social Care or other health related environment.
A good general education, 3 GCSEs or equivalent, are required.
Knowledge of Health Board IT systems to include Myrddin would be desirable, although full training will be given.
The successful candidate will be able to work in a busy environment that has high acuity and activity and have a sensitive, caring and non-judgmental attitude towards others.
They must also be flexible in their role and will be expected to assist with discharge planning.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Good level of general education
Skills
Essential criteria
- Computer Skills
Desirable criteria
- Office Skills
- Welsh language speaking/listening skills at Level 3 or above
Experience
Desirable criteria
- Previous experience in a care setting
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nadine Goddard
- Job title
- Ward Manager/Rheolwr y Ward, Ward 8
- Email address
- [email protected]
- Telephone number
- 01443 443443
- Additional information
EXT 73508
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