Job overview

We are looking for an experienced administrator to join our friendly team. The post holder will provide a confidential, comprehensive and efficient administrative service to the Service Managers and laboratories within Pathology. The role includes a varied range of administrative duties which will be specified according to diverse issues that arise on a daily basis. Some reception duties will also be required. An excellent telephone manner is needed for this role along with the ability to communicate with staff at all levels.

The administrative officer will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the service.

English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Applicants should have good knowledge of clerical and administrative procedures and systems, strong communication skills and the ability to prioritise work and identify urgent requirements.

You must be capable of working well in a team and having a flexible approach to the service needs is essential.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.