Job overview

Applications are invited for a Waiting List Officer within the General Surgery and Gastroenterology Directorate based at Prince Charles Hospital.  This post is fixed term/secondment until March 2027 to cover maternity leave. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying. 

The successful candidate will join the Directorate Team and be responsible for the validation of RTT (Referral to Treatment) patient pathways, Single Cancer Pathways (SCP) and Follow up not booked (FUNB) patient lists.

 The post holder will update WPAS system to reflect cancer performance, accurate patient pathways including the use of non WPAS events to stop or restart clocks, updating activity outcomes.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Main duties of the job

Reviewing patient pathways and waiting list data, analysing and updating information in accordance with Referral to Treatment Time (RTT) Guidelines treatment times are measured accurately. Monitoring Directorate compliance with Single Cancer Pathway targets and escalate issues accordingly to the Clinical Service Team.

Identify any shortfalls in capacity with and of the USC, Urgent, Routine and Surveillance waiting lists and escalate to Service Manager and Operational Support Manager’s Assist the Clinical Service Team.

Monitor FUNB position across the directorate, provide snapshot reports as and when required. 

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.