Job overview

The post holder will work independently within Cwm Taf Morgannwg University Health Board (CTMUHB) policies and procedures and provide a high quality administrative and data analysis support function to the vaccination and immunisation/ Health Protection Services.

The post holder will carry out a range of duties including diary management, taking meeting notes, using a variety of IT applications, undertaking data analysis of information from Public Health Wales, creating and maintaining spread sheets/action plans, producing immunisation uptake reports, setting up databases, inputting information into Immunisation dashboard.

 The post holder will also monitor of CTMUHB Immunisation Service enquiries, answering the phone and managing calls, maintaining records systems, dealing with incoming correspondence, arranging immunisation training, booking appointments and meetings along with the wider Health Protection work.

The post holder will be required to establish and maintain effective communication with a wide variety of multi-disciplinary teams, partner organisations, patients, their families/relatives and other professionals.

This will include travelling to multiple sites and venues in support of the clinical team when needed.

Main duties of the job

Ensure vaccination and immunisation/ Health Protection information is processed in accordance with policies and procedures.
Develop or adapt web pages, immunisation information reports.
Assist in the analysis of immunisation data/interpretation of datasets.
Liaise with health professionals and UHB staff , and other external agencies to ensure all relevant documentation is received in order to support complex patient requests. 
Plan tasks and activities that may require adjustment. 
Allocate work to other administrative staff on a daily basis.
Support outreach vaccination services with administration support, along with any administration support to the wider Health protection initiatives. Be responsible for information systems for collection of statistical information. 
Responsible for the rota systems and allocation of administrative support. 
Shift allocation for bank staff on the health roster, under guidance from Senior administration Manager
Deal with statistical/analytical queries, manage the administrative processes, including setting up new systems, databases electronic and/or manual as required to improve service delivery.
Point of contact via CTM enquiries, telephone and answer queries.
Support Senior Administration Manager  in the day to day management of the administration team.
Complete and review Departmental Risk Assessments as directed by Management.
Undertake general administrative work such as photocopying, faxing, scanning and filing.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.