Job summary
- Main area
- Medical Records
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday 08:30 - 16:30, Thursday and Friday 08:30 - 16:30)
- Job ref
- 110-AC077-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan
- Town
- RCT
- Salary
- £24,433 - £26,060 per annum, pro rata
- Salary period
- Yearly
- Closing
- 18/05/2025 23:59
Employer heading

Clinic Preparation Clerk
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
This post offers an opportunity to an individual to work within an administrative environment within the Medical Records Department in the Royal Glamorgan Hospital. The post will involve providing support for Outpatient Clinics, booking appointments on the Welsh PAS system and retrieval of case notes prior to the clinic. The successful candidate will be communicating with patients over the telephone and knowledge of the Welsh PAS system is essential. On the job training will be undertaken and the successful candidate must be numerate and literate and be able to work under pressure.
Hours -
Monday - 08:30 - 16:30
Thursday and Friday - 08:30 - 16:30
Main duties of the job
The successful candidate will be joining a well established team providing a full clerical service for Outpatient Clinics.
Booking and agreeing appointments with patients.
Retrieval of case notes from around the hospital
Requesting case notes from the off site storage Hub
The successful candidates must possess good communication and keyboard skills.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one tea
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "apply now" to view in Trac.
Person specification
Education & Qualification
Essential criteria
- NVQ Level 3 in Business Admin or relevant clerical experience
- Myrddin experience
Skills & Knowledge
Essential criteria
- Good communication skills
- Good keyboard skills
Experience
Essential criteria
- Working in a busy office environment
- Hospital experience
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Diane Chick
- Job title
- Medical Records Manager
- Email address
- [email protected]
- Telephone number
- 01443 443233
List jobs with Cwm Taf Morgannwg University Health Board in Administrative Services or all sectors