Job summary
- Main area
- Locality Primary Care Mental Health Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am to 5pm)
- Job ref
- 110-AC092-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Trealaw Resource Centre ( Will be required to cover any site at times)
- Town
- Trealaw
- Salary
- £24,433 - £26,060 Per Annum
- Salary period
- Yearly
- Closing
- 22/05/2025 23:59
Employer heading
Administration Assistant
Band 3
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
An exciting opportunity has arisen within Cwm Taf Morgannwg Locality Primary Care Mental Health Support Services.
The role is full time (37.5 hrs per week) working Monday to Friday 9am - 5pm
The Administrative Assistant will provide effective administrative service to support the efficient running of the Local Primary Mental Health Support Services (LPMHSS) . As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.
The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.
The post holder will be expected to plan and prioritise own work load escalating any issues to the Admin Manager, Clinical Lead and Deputy Clinical Service Group Manager.
Main duties of the job
The post holder will be responsible for providing an efficient and high standard of Administration support to the LPMHSS .
The post holder will handle confidential and sometimes contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.
The post holder is expected to work flexibly to support the Local Primary Mental Health Support Services (LPMHSS) and assist and support other colleagues if required this includes working as part of a team with the other administration staff across our 5 sites providing cover as required.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- 3 GCSEs or equivalent experience.
- Vocational Level 3 Business Administration or equivalent skills, knowledge and experience.
- Typing qualification or equivalent relevant experience.
Desirable criteria
- ECDL or equivalent experience.
- Knowledge of medical terminology.
Experience
Essential criteria
- Experience of using databases
- Previous office experience.
- Experience of establishing new systems of work.
- Experience of gathering and submitting data
Desirable criteria
- Has previously worked in the NHS or similar environment.
- Experience of using healthcare systems.
Aptitude adn Abilities
Essential criteria
- Sensitive to the issues faced by clients with mental health problems.
- Excellent IT skills and the ability to transfer IT skills to new applications.
- Good communication and listening skills.
- Ability to work in a busy and challenging environment.
Desirable criteria
- Ability to speak Welsh.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Lisa Bees
- Job title
- Adminstration Support manager
- Email address
- [email protected]
- Telephone number
- 01443 443038
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