Job summary
- Main area
- Medical Records
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift one – 07:30 – 15:30 Shift two – 09:30 – 17:30)
- Job ref
- 110-AC225-0825
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Dinas Isaf
- Town
- Williamstown
- Salary
- £24,833 per annum
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
Employer heading

Medical Records Clerk - Storage
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
These posts offer an opportunity to work within the Medical Records storage hub supporting the Medical Records Department. The posts will involve the retrieval and filing of case notes, in addition to scanning documentation. The successful candidates will need to work as a team and be trained in all streams of work being undertaken within the Hub. On the job training will be provided and the successful candidates will need to be numerate and literate and be able to work under pressure.
Shift 1 - 07:30 - 15:30 - Monday - Friday
Shift 2 - 09:30 - 17:30 - Monday - Friday
Main duties of the job
Duties include record filing/retrieval, receipt/dispatch, electronic tracking and digitising paper records. Candidates must be numerate, literate, work well under pressure and understand patient confidentiality, with good communication and keyboard skills. Previous experience is desirable but training is provided.
This is very physical work in a large warehouse with tight deadlines. Staff will retrieve and file records on high and low shelves, using safety ladders, moving case notes via appropriate trolleys and cages.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg University Health Board provides primary, secondary and community health services to around 450,000 people living in the Bridgend, Merthyr and Rhondda Cynon Taf area.
We live by our core values:
* we listen, learn and improve
* we treat everyone with respect..
* we all work together as one team.
We are a proud local employer: around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please clinic "apply now" to view in Trac.
Person specification
Education & Qualification
Essential criteria
- Good standard of general education or relevant experience
Skills & Knowledge
Essential criteria
- Good communication and keyboard skills
Desirable criteria
- Welsh language speaking/listening skills at Level 3 or above
Experience
Essential criteria
- working in a busy office environment
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Diane Chick
- Job title
- Medical Records Manager
- Email address
- [email protected]
- Telephone number
- 01443 443233
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