Job summary
- Main area
- Digital & Data
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC070-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Williamstown
- Town
- Williamstown , Tonypandy
- Salary
- £63,150 - £73,379 Per annum
- Salary period
- Yearly
- Closing
- 22/05/2025 23:59
Employer heading
Head of Digital Business Change and Benefits
Band 8b
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
An exciting opportunity has arisen for a motivated and experienced Head of Digital Business Change and Benefits to join the newly established Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTMUHB, the team have a rapidly expanding portfolio of challenging and interesting projects, including Mental Health Single Record, electronic prescribing and medicines administration, transforming patient contact services.
Under the guidance of the Assistant Director of Digital Transformation, the successful candidate will be expected work collaboratively with senior operational and clinical colleagues and the wider digital team to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board’s strategy CTM 2030.
Candidates will be expected to have an in-depth knowledge of business change methodologies and benefits management within a complex digital transformation portfolio. Skills include; excellent engagement, communication and organisational skills.
As a proactive and positive member of the team, the post holder will play a key role in supporting the implementation of key transformation project objectives which will enable and support the vital work of CTMUHB.
For more information, please contact Suzanne Rodgers, Assistant Director of Digital Transformation.
Main duties of the job
This is a senior level position reporting to the Assistant Director of Digital Transformation that requires an extensive blend of strategic and operational business change and business analysis experience
The post holder will be required to lead and oversee the facilitation of business change within the UHB through the introduction of new digital clinical systems and technology. This will include overall and ongoing responsibility for the successful day-to-day adoption of new capabilities through clinical systems implementation.
The post holder will take the lead in enabling the digital benefits realization, planning, benefits management, and working with services to capture, measure, baseline, embed, and realise the outcomes of the benefits.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
· Take a lead role in supporting the Assistant Director of Digital Transformation in developing, leading and managing the digital business change benefits portfolio of significant size and complexity ensuring the Digital directorate meets stakeholders’ needs and expectations.
· Establish a framework to take forward the capturing and analyzing of information through clinical and administrative workflows and processes setting out the current and to be processes to inform benefits and efficiencies.
· Develop and define a Business Change Management Strategy ensuring key personnel are identified and engaged with throughout the Programme for a successful delivery of transformational change.
· Develop and define a detailed digital benefits realisation plan, encompassing all digital programmes of work, ensuring the plan supports organizational transformational change through the delivery of new digital ways of working.
· Take a lead role in aligning the digital plan to the Cwm Taf Morgannwg University Health Board (CTMUHB) Goals, Measures and Outcomes.
· Ensure that the benefits plan complies with corporate and departmental policies while meeting all statutory regulations and requirements.
· Lead and use change management and quality improvement methodologies where applicable, to promote effective ways of working/clinical pathways adopted through the introduction of new clinical systems.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and /or knowledge
Essential criteria
- Educated to Master’s Degree level or equivalent skills, knowledge and experience.
- Specialist project knowledge to post graduate level or equivalent experience (e.g. PRINCE 2 practitioner).
- Excellent understanding of clinical and non-clinical processes, and a clear understanding of Welsh strategic priorities for Digital Health in Wales.
- Extensive knowledge and understanding of benefits management and realisation.
Desirable criteria
- Change Management Qualification e.g. APMG Change Management, Practitioner or BCS Business Change Foundation.
Experience
Essential criteria
- Experience of Change Management Process.
- Experience of project implementation including process analysis and mapping.
- Extensive experience in various clinical settings.
- Demonstrates a proven record of achievement at a senior management level in a digital environment, including the ability to provide advice at senior level.
- Experience of managing several projects to support large, complex change programmes.
Desirable criteria
- Experience of working in healthcare.
- Experience of working in a digital health environment.
Ability to Travel
Essential criteria
- Ability to travel within CTMUHB footprint in a timely manner to attend other sites/locations. Able to work hours flexibly.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Suzanne Rodgers
- Job title
- Assistant Director - Digital Transformation
- Email address
- [email protected]
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