Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 040-AC403-0926
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Nevill Hall Children's Centre
- Town
- Abergavenny
- Salary
- £26,300 per annum
- Salary period
- Yearly
- Closing
- 07/09/2026 23:59
Employer heading
Administrative Assistant
NHS AfC: Band 2
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
An exciting opportunity has arisen for a motivated and enthusiastic Administrative Assistant to join our friendly and supportive Children's Centres team, supporting children and young people with disabilities and developmental difficulties.
The post is primarily based at Nevill Hall Children's Centre, with occasional travel required to provide cover at Serennu and Caerphilly Children's Centres.
This rewarding role is ideal for someone who enjoys working in a busy environment, takes pride in providing high-quality administrative support and is committed to delivering an excellent experience for children, young people and their families.
The successful candidate will be organised, approachable and able to manage a varied workload while maintaining a professional and welcoming manner. Applicants should have excellent communication, keyboard and IT skills, including confidence using Microsoft Office applications. The ability to prioritise workloads, meet deadlines, provide excellent customer service and work independently using initiative is essential. A calm and professional telephone manner is also required.
Experience within an office or reception environment would be advantageous.
This is an opportunity to make a real difference as part of an experienced and supportive team delivering valuable services to children, young people and their families. If you are organised, compassionate and passionate about making a difference, we would love to hear from you.
Main duties of the job
This post is to sit within the ABUHB Children Centres as part of the administrative team. The duties and responsibilities described here are not exhaustive and the post holder will carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead.
The post holder will participate as a member of the Children’s Centre administrative team providing reception and clerical support. The post holder will be required to work across all Children Centres when required to cover periods of absence. We have three Children Centres, Serennu Children Centre located in Newport, Caerphilly Children Centre located in Caerphilly and Nevill Hall Children Centre located in Abergavenny.
The post holder will act as the first point of contact for the Children’s Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Detailed job description and main responsibilities
As an Administrative Assistant within the Children's Centres, the post holder will play a key role in supporting the smooth and efficient day-to-day operation of the service. Responsibilities include planning and organising workloads effectively, using initiative within established procedures and seeking guidance when required.
The role involves a wide range of administrative duties, including collecting and opening post, preparing emails, letters and other correspondence, and responding to a variety of enquiries. The post holder will often act as the first point of contact for the Children's Centre, welcoming visitors, answering telephone calls and liaising with families, members of the public, colleagues and professionals across the Health Board in a professional, courteous and empathetic manner. Sound judgement will be required when managing enquiries and ensuring that information is handled appropriately.
General clerical duties form an important part of the role and include maintaining both paper and electronic filing systems, scanning and storing documents in line with departmental procedures, and ensuring that signed letters and reports are distributed promptly. The post holder will also support the maintenance and development of databases and administrative systems that contribute to the effective running of the Children's Centres.
Working as part of a dynamic and supportive team, the post holder may be required to undertake other duties appropriate to the grade as directed by the Children's Centre Team Lead. All duties must be carried out in accordance with relevant Health Board policies and procedures. The role also requires a commitment to continuous professional development through identifying learning needs, participating in training opportunities and engaging in regular PADR appraisals to review and reflect on professional practice.
Person specification
Education
Essential criteria
- Good general education to GCSE level
- IT Skills to include Microsoft Word & Excel
Desirable criteria
- IT Qualification / ECDL
Experience
Essential criteria
- Administrative experience within an office setting
Desirable criteria
- Previous experience of working within a health/social care setting
SKills & Attributes
Essential criteria
- Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.
- Ability to work in a flexible way and be comfortable with changes in work routine.
- Enthusiastic and passionate about providing the best standard of service to children and young people
Desirable criteria
- Welsh Language Skills are desirable levels
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Tracey Smith
- Job title
- Children's Centre Manager
- Email address
- [email protected]
- Telephone number
- 01633 748000
- Additional information
Joanna Box - ISCAN Regional Team Lead
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