Job summary
- Main area
- Sexual and Reproductive Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 040-AC111-0525
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- St Cadoc's Hospital
- Town
- Caerleon
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 18/05/2025 23:59
Employer heading
SRH Clinic Co-ordinator
Band 3
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01497 745805 option 3.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job overview
The successful candidate will work closely with the Sexual and Reproductive Health Admin and Clinical staff to deliver fundamental timely care. You must have excellent communication and organisational skills and great attention to detail. They will also need to have the ability to work under pressure, use own initiative for certain tasks and also work as part of a team. An excellent telephone manner is vital as the post holder will have direct contact with patients, other health professionals and third party suppliers in line with operational processes and practices. The post holder must embrace change and be committed to best practice.
Knowledge of Myrddin, Clinical Workstation and Lillie Blithe is desirable but training will be provided for the successful candidate.
This role is very busy, varied and challenging but also very rewarding and will be an excellent opportunity for the right candidate.
Main duties of the job
- To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurse’s, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.
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Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
Please see attached Job description for all details .
-
To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurse’s, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.
-
Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.
Person specification
Knowledge and qualifications
Essential criteria
- NVQ level 3 or equivalent experience
- previous experience of NHS Admin role or similar
- Excellent communication skills
Desirable criteria
- CLAIT / ECDL admin based qualification
- Training in Customer service
Experience
Essential criteria
- Office experience / NHS Admin experience
- customer/ patient service experience
- Competent in Microsoft packages / IT systems
Desirable criteria
- Extensive / medical Office experience 3+ years
- Competent in NHS IT packages such as WPAS , CWS, Lillie Blithe, Microsoft
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Tracy Davies
- Job title
- SRH Admin and IT Manager
- Email address
- [email protected]
- Telephone number
- 01633431703
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