Job summary
- Main area
- Complex Care
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 Days per week)
- Job ref
- 040-AC031-0126
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Ty Gwent
- Town
- Cwmbran
- Salary
- £56,514 - £63,623 per annum
- Salary period
- Yearly
- Closing
- 10/02/2026 23:59
Employer heading
Assistant Head of Service
Band 8a
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
The post holder will lead the business support, contract, and performance functions within Complex Care, delivering an efficient and timely service to improve performance across the Directorate.
Main duties of the job
An exciting opportunity has arisen for a highly skilled and innovative leader to join Complex Care Services as Assistant Head of Service.
Reporting to the Directorate Head of Service, this pivotal role will lead the operational and business support, contract management and performance functions within Complex Care, ensuring services are planned and delivered in a cost‑effective, efficient and sustainable way. The post holder will play a key role in service transformation, integration and partnership working, supporting the delivery of modern, patient and citizen‑focused services across the Directorate.
This role requires strong strategic leadership, system‑wide thinking and the ability to work collaboratively across organisational and professional boundaries to improve performance, quality and outcomes.
Please read the job description for main duties and responsibilities.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
Job Description
The successful applicants should have:
A proven track record of being reliable and dependable.
A flexible approach to work would be a great advantage.
Please ensure you evidence all of the above mandatory criteria and how you meet the essential and desirable criteria specified in the person specification in your application form. Failure to do so will result in your application not being shortlisted
Person specification
Qualifications
Essential criteria
- Educated to master’s degree level or equivalent level of work experience
- Evidence of recent, relevant continual professional development
Desirable criteria
- Significant experience of Partnership working
- An appropriate management qualification
- Project/programme management qualification eg Prince2 / MSP
Experience
Essential criteria
- Extensive experience, working at a senior level in a large complex organisation
- Previous senior management experience responsible for service development and planning
- Experience of primary, community, acute or Local Government change/
- Significant experience of working with staff, their representatives and trade unions/professional organisations
- Experience of Health Board information systems and processes
Desirable criteria
- Development and implementation of integrated care pathways/integrated service models
- Knowledge of commissioning
- Knowledge of intermediate care Understanding of costing techniques, benchmarking and VFM tools
Other
Essential criteria
- Ability to travel as required to do the job
- Show resilience, stamina and reliability under sustained pressure, never losing sight of objectives
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Hayley Jones
- Job title
- Head of Service
- Email address
- [email protected]
- Telephone number
- 01495 363110
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