Job summary
- Main area
- Head of Service
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time - 37.5 hours per week)
- Job ref
- 040-AC349-0925
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Ty Gwent
- Town
- Cwmbran
- Salary
- £78,120 - £90,013 NA
- Salary period
- Yearly
- Closing
- 24/09/2025 23:59
Employer heading

Head of Service (Complex and Long-Term Care)
Band 8c
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
The Head of Service is a senior, pivotal and central role within the Primary Care, Community Services and Complex and Long-Term Care Division. The post holder will be responsible for leading and delivering an extensive portfolio of strategic and operational programmes which delivers high quality, patient centered services.
Main duties of the job
The post holder will provide leadership, strategic and professional management combined with operational responsibility for partnership working and operational planning in the locality and on identified areas, across the Primary Care, Community Services and Complex and Long-Term Care Division. They will take a lead role supporting the General Manager/Divisional Director, in the development and implementation planning working jointly with the Local Authority and Third Sector partners. They will be the accountable officer responsible for all financial, physical and human resources within their relevant area and will be required to develop and deliver a number of services within the remit of Complex and Long-Term Care.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
To direct, lead and motivate the Complex and Long-Term Care team ensuring a high standard of professionalism, efficiency and effectiveness in the delivery of planning and development of local service provision, ensuring that activity is fully aligned to the business and strategic priorities of the Health Board. This will include coaching and mentoring, resource planning, standard setting, performance management, team and individual development.
Ensure that the Health Boards aims and objectives are clearly communicated to the staff within the team.
Ensure that the Division’s Complex and Long-Term Care Unit function is proactive and influential in its contribution to the HB’s strategic and operational plan.
Professionally lead the relevant team members to ensure a culture of continuous improvement and professional excellence is achieved.
Develop and empower all members of the team to perform to high standards and innovate.
Actively support the development of leadership skills across Team Leaders.
Ensure that the workforce is managed and developed and that employment policies/practices are adhered to.
To ensure that statutory, mandatory and legal obligations are adhered to.
Together with the Workforce & OD team, establish systems and processes to ensure development and implementation of effective recruitment/retention strategies for the division.
Person specification
Application
Essential criteria
- Educated to Masters Degree Level or equivalent level of work experience
- Experience of planning and implementing long term strategy
- Extensive experience, working at a senior level in a complex health organisation.
- Previous senior management experience responsible for staff, multiple budgets and service planning and development.
Desirable criteria
- Knowledge Complex and Long-Term Care.
- Project/Programme Management Qualification/ Project Manager Certification.
Interview
Essential criteria
- Excellent time management and prioritization to deal with demanding and unpredictable workload.
Desirable criteria
- Knowledge Complex and Long-Term Care.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Lloyd Hambridge
- Job title
- Divisional Director
- Email address
- [email protected]
- Telephone number
- 01495 241200
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