Job overview

There is an exciting opportunity for an experienced leader to join the operations team at ABUHB.

The Deputy Head of Operations will be a visible, authoritative and professional clinical leader with responsibility for patient experience and strategically lead on all day-to-day and forward operational planning and decision making on the acute hospital sites, liaising with multi professional colleagues throughout the Health Board. The role is expected to deliver cross system leadership on a daily basis. 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To assess the ability of the hospital to cope with emergency and elective demand and to devise and implement a daily operational plan, and 
forward planning in conjunction with the Divisions and the Head of Operations.

To maintain an accurate and contemporaneous bed state across the system, monitoring actual and potential occupancy at all times and be responsible for the collection and have the ability to analyse the bed management date for Sit Reps, internal audit and external requirements.
To strategically manage and co-ordinate the transfer of patients through the in-patient system to allow for sufficient capacity and safe placement of emergency and elective admissions on all acute sites.

To utilise excellent verbal communication and interpersonal skills and ability to convey highly complex and sensitive information to a variety of 
audiences, often with significant barriers and emotional reactions.
To provide arbitration on bed use, including admissions and cancellation, in line with Health Board requirements to meet inpatient and ED key performance indicators to maintain patient safety. 
Liaise with key members of multidisciplinary teams to ensure seamless patient care through the development of standardised protocols and 
improve care pathways.

Liaise with and support Service Managers and Senior Nurses to provide a corporate approach to the deployment of nursing staff. Deputise for the Head of Operations in their absence. 

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.