Job summary
- Main area
- Programmes and Projects
- Grade
- Band 5
- Contract
- Permanent: There may be a requirement to attend various sites in person throughout the organisation at short notice
- Hours
- Full time
- Home or remote working
- Job ref
- 040-AC384-1025
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Ty Gwent
- Town
- Cwmbran
- Salary
- £31,516 - £38,364 per annum
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading
Programme Support Officer
Band 5
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
An exciting opportunity has arisen for a Programme Support Officer (PSO) within the Health Boards Digital, Data & Technology Directorate, Aneurin Bevan University Health Board (ABUHB).
ABUHB is an integrated, progressive and ambitious teaching and research organisation who are in the midst of delivering a major programme of change to transform healthcare for our patients and citizens. It has been pro-active in adopting and implementing new ways of working as part of its digital transformation.
ABUHB recognises now more than ever, that digital technology has become fundamental to the way we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy – Transformation through Digital.
As a member of the dynamic and innovative Digital, Data & Technology Directorate, you will be a member of the Digital Programme & Projects team. The projects you will work on form part of the Clinical Support Services (CSS) Programme and will allow you to build on your current skills and experience and provide you with opportunities for personal and professional development.
You will work with a wide range of stakeholders from varying professions across the health board, other NHS and 3rd party organisation/suppliers. This will include the requirement to attend sites regularly, sometimes at short notice. If you are looking for a new challenge in a prosperous department then this role is for you.
Main duties of the job
The Programme Support Officer (PSO) will work within a digital programme team to support the development, implementation and evaluation of cross organisation complex digital projects. The PSO will work with key stakeholders, including clinicians, managers and other health board staff to support digital projects from initiation to completion.
Support the implementation of key digital programmes and projects in accordance with PRINCE2 methodology, you will assist the programme to co-ordinate, manage and service the activities across multiple projects.
The post holder will need experience of project implementation, have excellent communication skills and be willing and eager to learn and join a team of growing programme and project manager professionals.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated to Degree level or equivalent demonstrable knowledge and experience.
Desirable criteria
- PRINCE 2 Foundation or equivalent work experience and knowledge
Experience
Essential criteria
- Experience of project implementation and monitoring ongoing projects ideally within healthcare environment
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with sensitive and confidential data and appropriate maintenance and storage of records.
- Knowledge of MS-Office suite of software, particularly Word and Excel.
Desirable criteria
- Experience of monitoring performance indicators
Skills
Essential criteria
- Ability to prepare and deliver presentations to a wide range of audience and disciplines.
- The production of the appropriate literature required supporting large projects or change management initiatives.
- Ability to organise multi-disciplinary meeting and events including minute taking
Desirable criteria
- Appreciation of Risk
Attributes
Essential criteria
- Excellent communications skills both verbal and written.
- Ability to lead and work well in a team environment but able to work on his/her own initiative.
- Ability to work effectively in a highly complex and continually changing environment
Desirable criteria
- Knowledge of change management methodology and the change process
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Mike Harber
- Job title
- Digital Programme Manager
- Email address
- [email protected]
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