Job summary
- Main area
- Regional Ophthalmology
- Grade
- Band 4
- Contract
- 9 months (Fixed term until 31 March 2026.)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 040-AC211-0625
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Ty Gwent
- Town
- Cwmbran
- Salary
- £26,928 - £29,551 per annum
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading
Regional Lead Patient Pathway Co-ordinator
Band 4
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
An exciting opportunity has arisen for a Lead Patient Pathway Co-ordinator to work for the Ophthalmology Service, delivering change across Aneurin Bevan University Health Board.
We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The post holder will play a key part in delivering our transformation plans for Ophthalmology Service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
This role is fixed term to 31 March 2026.
Main duties of the job
The post holder will provide administrative and clerical support to the Ophthalmology service within the Surgical Division. The post holder is a key member of the team, working closely with the wider Ophthalmology service on the business management of the service. To manage inpatient waiting lists and the day to day running of the inpatient scheduling service. To provide support to the management team and its clinicians to deliver outstanding service delivery and organisational performance. This includes working with others, to develop practical service planning delivery that supports improvements in patient experience and care and reduce the overall current waiting times for this service. The main focus of this role will to be to provide support to ensure access targets are met within the Ophthalmology service and that inpatient and outpatient capacity is well utilised. The Lead Patient Pathway Co-ordinator will be responsible for the management of staff within the Referral and Booking Centre, management of waiting lists, Partial Booking Systems, RTT targets, clinic utilisation and work closely with Directorate Managers and clinicians. Ensure teams work in accordance with the Health Board and Departmental policies and procedures. To provide support to both staff and managers as required.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Person specification
Qualifications
Essential criteria
- Educated to Diploma level or equivalent demonstrable level of knowledge and experience.
Desirable criteria
- ECDL qualification (European Computer Driving Licence) or evidence of similar skill.
Experience
Essential criteria
- Ability to work as part of a multi-disciplinary team
- Ability to communicate as part of a multi-disciplinary team
- Ability to communicate with patients in an empathetic regarding their treatment and procedures
- Can demonstrate an enthusiastic approachable and friendly manner
Skills
Essential criteria
- Previous NHS experience in a role with ORMIS, RTT, 26 weeks experience or equivalent administrative competence developed in an associated organization
- Ability to take on an active role in the operational requirements
Desirable criteria
- Ability to take on an active role in agreed learning activities and keeps a record of them
- Understanding of knowledge and skills framework and ability to identify learning and needs and interests.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential criteria
- Acts in a way that is consistent with legislation, policies and procedures and abides by the Health Board health and Safety Policies
- Ability to support others in maintaining health, safety and security
- Ability to identify and assess the potential risks involved in work activities and processes for self and others
Desirable criteria
- Knowledge of emerging NHS initiatives – patient choice, ORMIS and be able to respond positively to those to ensure local implementation
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Alison Mulligan
- Job title
- Regional Booking Centre Team Leader
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