Job summary
- Main area
- Health Care Support Worker
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (some weekend working)
- Job ref
- 040-ACS294-1025
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- St Woolos Hospital
- Town
- Newport
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 23/10/2025 23:59
Employer heading

Rapid Response - Health Care Support Worker
Band 3
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
We are looking for enthusiastic and motivated individuals to join our team at Newport Community Resource Team - Rapid Response service. Applicants are invited from those who hold NVQ Level 2 or 3 qualifications and/or those with previous experience.
You will need to demonstrate a commitment to delivering high-quality person-centred care. You will need to have excellent communication skills and the ability to work effectively with patients, carers and other professionals. You must be an excellent team player, have high levels of motivation and enthusiasm for working in a demanding but rewarding service. You will be joining a team that is passionate and focused on keeping patients at home achieving excellence in care delivery.
We are looking for someone that is able to support team with venepuncture, ECG and other requirements to meet patients and team needs.
The successful candidates will possess excellent communication and interpersonal skills. The willingness and ability to work in a constantly changing environment is also an essential requirement.
Main duties of the job
- Supporting team with day to day tasks for need of patient
- Completing venepuncture and other tests required
- Team player and supporting of team
- Answering telephone and signposting
- Updating documentation
- Lone working for needs of service
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
Further information on the role can be found in the full job description and person specification attached, or click 'apply now' to view in Trac
Person specification
Experience & Skills
Essential criteria
- Venepunture
Desirable criteria
- ECG experience
Knowledge
Essential criteria
- Ability to maintain satisfactory records and documentation relevant to role
Desirable criteria
- Previous experience of working in the community
Other
Essential criteria
- Ability to travel between sites in a timely manner
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kate Martin
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 01633 234912
- Additional information
Karen Fitzpatrick
Senior Nurse - Newport Frailty Team
01633 234912
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