Job summary
- Main area
- Ophthalmology
- Grade
- Band 3
- Contract
- 6 months (Fixed Term / Secondment for 6 months form beginning of contract to meet the needs of the service)
- Hours
- 37.5 hours per week (Full time)
- Job ref
- 040-AC303-0825
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Royal Gwent Hospital
- Town
- Newport
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading
Ophthalmology Booking Clerk
Band 3
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
Booking clerk, responsible to the Referral and Booking Centre Team Leader for booking outpatient clinics and monitoring activity.
This full time [37.5 hours per week] post is fixed term for 6 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
To provide a quality Partial Booking Service to the Referral and Booking Centre and customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board’s Policies and Procedures.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Education
Essential criteria
- Education & Training
Experience
Essential criteria
- Previous clerical experience or similar
Knowledge
Essential criteria
- Able to follow instructions
Skills
Essential criteria
- Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative
Qualities
Essential criteria
- Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service and determined. Accurate/Methodical in all aspects of work
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Christian Archer
- Job title
- Booking Centre Team Leader
- Email address
- [email protected]
- Telephone number
- 01495 768768
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