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Job summary

Main area
Receptionist
Grade
Band 2
Contract
12 months (Fixed term)
Hours
Full time - 37.5 hours per week (Various hours available)
Job ref
040-AC414-1025
Employer
Aneurin Bevan University Health Board
Employer type
NHS
Site
Royal Gwent Hospital AND St Woolos Hospital
Town
Newport
Salary
£24,833 per annum
Salary period
Yearly
Closing
26/10/2025 23:59

Employer heading

Aneurin Bevan University Health Board logo

Clerical Officer Radiology

Band 2

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

 

Job overview

The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team. The role requires the need for a degree of flexibility to cover reception desk for 5 days a week.

CANDIDATES MUST HAVE CURRENT RECEPTION EXPERIENCE

We have one Full time post at Royal Gwent Hospital Newport (37.5 hours) 

The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport.

Working as part of an essential admin and clerical team, responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments, the post holder will ensure service users have a positive and professional experience at all times.

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE

Main duties of the job

Main duties of the job

The duties of this new post includes,

  • Ensuring all patients are processed in accordance with the internal and national targets, providing essential reception meet and greet service and processing request forms for Radiology.
  • Welcoming Patients and visitors to a busy reception desk, ensuring data quality is maintained.
  • Process referrals in a timely fashion across Radiology in ABUHB.
  • Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
  • Ensure a professional and friendly face to face and  telephone manner is maintain

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020.  Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Experience

Essential criteria
  • current or recent reception experience
  • Knowledge of I.T. Systems
Desirable criteria
  • experience of Radiology

Skills/Abilities

Essential criteria
  • Good communication skills
  • Ability to use initiative and meet deadlines
  • Polite and professional telephone manner
Desirable criteria
  • Ability to speak Welsh

Education/Qualifications

Essential criteria
  • Good standard of education
  • customer service qualification
Desirable criteria
  • experience of Radiology

Employer certification / accreditation badges

Credit Unions WalesApprenticeships logoAge positiveImproving working livesStop Smoking Wales is the NHS Smoking Cessation Service in WalesArmed Forces Covenant Gold AwardStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerHyderus o ran anabledd crflogwrRNIBCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sian Hewlett or Julia Clements
Job title
Radiology Team leader/Booking Manager
Email address
[email protected]
Telephone number
01495 765100
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