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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 3
Contract
Cyfnod Penodol: 12 mis (fixed term or secondment)
Oriau
  • Llawnamser
  • Rhan-amser
  • Gweithio hyblyg
37.5 awr yr wythnos (part time hours would be considered)
Cyfeirnod y swydd
246-CEN7336797
Cyflogwr
Norfolk and Suffolk NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Julian Hospital
Tref
Bowthorpe Road
Cyflog
£24,937 - £26,598 Gross per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
21/08/2025 23:59

Teitl cyflogwr

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Team Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Trosolwg o'r swydd

Are you able to work autonomously but also integrate as part of a team? Are you committed to data quality and taking pride in your work?  Would you enjoy working in an inpatient environment?

We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Clinical Support Team Administrator to support our inpatient clinical teams within the Older Persons services based at the Julian Hospital in Central Norfolk. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.

The successful candidate will be expected to demonstrate experience in data entry and management with an awareness of key performance indicators and a dedication to confidentiality. Effective team work skills and a commitment to the provision of a positive service user experience across an inpatient setting is essential. 

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

  • Working hours will be 37.5 over a 5 day week, Monday to Friday, however part time hours would be considered.
  • The position is based at the Julian Hospital, Norwich where limited on-site parking is available.
  • Occasional travel may be required and flexibility essential.

Prif ddyletswyddau'r swydd

The role will include call handling, face to face liaison with service users and colleagues alike, data entry, typing, minute taking, filing and other general administrative office duties. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills.

Gweithio i'n sefydliad

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • NVQ 3 Business Administration or equivalent or working towards.
Meini prawf dymunol
  • Shorthand
  • Knowledge of Trust electronic record system

Experience

Meini prawf hanfodol
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Working under pressure and working on own initiative with minimal supervision
  • Ability to work with senior members of staff across a large organisation.
Meini prawf dymunol
  • Staff supervision / appraisal process

Skills

Meini prawf hanfodol
  • Excellent articulate communication skills.
  • Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
  • Ability to prioritise.
  • Ability to co-ordinate and prioritise management diaries.

Knowledge

Meini prawf hanfodol
  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems
Meini prawf dymunol
  • Knowledge of medical terminology

Other

Meini prawf hanfodol
  • Able to work flexibly across a range of different sites/offices

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Amy Moore
Teitl y swydd
Business Support Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg