Job summary
- Main area
- Band 3 Admin
- Grade
- Band 3
- Contract
- 9 months (months fixed term/secondment from the appointment date)
- Hours
- Part time - 22.5 hours per week (Hours to be worked between Monday to Friday for discussion at interview)
- Job ref
- 246-WSU7614204
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- G-Block
- Town
- Bury St Edmunds
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 23/04/2026 23:59
Employer heading
Clinical Team Administrator - Dementia Intensive Support Team
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities.
This is a wonderful opportunity for an enthusiastic and motivated individual to join The Dementia Intensive Support Team (DIST). You will be part of a multidisciplinary team of clinicians with strongly embedded values of working together.
Main duties of the job
Duties include (but not limited to)
- Maintaining electronic patient record systems
- Maintaining and monitoring referral spreadsheets
- Typing of letters
- Telephone work
- General business support to wider clinical team
- Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
- Promote adherence to Trust Policy and support compliance in all areas
- Promote a positive culture within the workplace; working within the remit of the Trust Values
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
DIST are looking to recruit a conscientious, calm and confident individual. Our successful applicant will be working alongside administrative and clinical colleagues to support the DIST service.
This role is a part time, fixed term position, based at G-Block in Bury St Edmunds.
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.
Person specification
Experience
Essential criteria
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working under pressure
- Ability to work with senior members of staff across a large organisation.
Desirable criteria
- Staff supervision / appraisal process
Qualifications
Essential criteria
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards
Desirable criteria
- Knowledge of Trust electronic record system
Skills
Essential criteria
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent
- Excellent articulate communications skills
Knowledge
Essential criteria
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative/secretarial systems
Other
Essential criteria
- Able to work flexibly across a range of different sites/offices
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mel Baker
- Job title
- Office Manager and PA
- Email address
- [email protected]
- Telephone number
- 07747 760552
- Additional information
Alternatively contact Allie Benton - Senior Clinical Administrator 01284 733260
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