Job summary
- Main area
- Corporate
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (or Secondment - Maternity cover)
- Hours
- Part time
- Flexible working
- Home or remote working
- Job ref
- 177-CORP-7334297
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget Hospital
- Town
- Gorleston
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 05/09/2025 08:00
Employer heading

18 Week Pathway Administrator
NHS AfC: Band 3
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
An exciting opportunity has arisen within the 18 Week Pathway Administration Team to appoint a part time 18 Week Pathway Administrator.
You will work closely with the 18 Week Pathway Facilitator's to assist in improving the quality of data associated with the recording of 18-week Referral to Treatment (RTT) rules, and reporting errors or issues via defined escalation routes.
Main duties of the job
The post holder will have an understanding and working knowledge of the information systems in use for the management of the patient pathway, to update the data recorded in the management of patient pathways system, electronic patient records, the patient tracking list (PTL) and any other systems to accurately reflects the 18-week RTT for that patient.
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Person specification
Qualifications
Essential criteria
- 4 GCSE's grade D/3 or above including Mathematics and English or equivalent e.g. Level 2 literacy and numeracy qualifications
- OCR Level 2 keyboard skills (or equivalent measurable level of skills) or equivalent experience
- NVQ Level 2 in Business Administration or other relevant subject or equivalence experience
Experience
Essential criteria
- Experience in an administrative role with a proven track record of achievement
- Excellent IT skills with a working knowledge of Microsoft IT applications
- Demonstrable experience of working with Excel spreadsheets and reports
Desirable criteria
- Administration experience within an NHS setting
- Knowledge and understanding of the national 18 week Referral to Treatment (RTT) standards
- Operational knowledge of a patient administration system and/or e-RS or other similar booking system
Skills
Essential criteria
- Good organisational and time management skills with the ability to prioritise conflicting workloads effectively
- Accurate document presentation and attention detail
- Ability to work autonomously and as part of a team
- Ability to work in a pressurised working environment with frequent interruptions and change of work direction
- Excellent communication skills and the ability to interact professionally with patients and the wider multi disciplinary team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sonia Clarke
- Job title
- Performance and DQ Manager
- Email address
- [email protected]
- Telephone number
- 07423032426
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