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Job summary

Main area
Norwich Medical School
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
177-CORP-7851005
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospital
Town
Gorleston
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
06/04/2026 23:59

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Norwich Medical School Administrator

NHS AfC: Band 3

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

An exciting opportunity has arisen within the Norwich Medical School Team based at the James Paget University Hospital.

We are looking for an enthusiastic, motivated, team-centric individual to join our friendly & supportive team.

Working in a busy environment, undertaking a variety of tasks ranging from administrative and clinical skills setup to engaging with volunteers, students and medical professionals.

 

Main duties of the job

The post holder will be expected to:

Provide comprehensive administrative support to the Norwich Medical School, UEA with responsibility for creating basic timetables and organising structured clinics which will include canvassing volunteer patients for all specialities.

Provide technical support to educational events and examinations within the Norwich Medical School, UEA.

Support the Norwich Medical Students when on site.

The ideal candidate will be well organised with a high attention to detail, have a professional and approachable manner and have excellent communication skills.

You should be able to work under pressure, with a flexible approach to a varied and demanding workload and be able to work as part of a team.

Strong problem solving skills and the ability to remain calm under pressure are essential.

Working for our organisation

You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training.  

We are a small, close knit, friendly team who strive to provide the best learning experience for our medical students throughout their educational journey.

Detailed job description and main responsibilities

Please refer to the Job Description and Person Specification for a full and comprehensive overview for this position.

Person specification

Education and qualifications

Essential criteria
  • 5 GCSE's including English and Maths at Grade C or above (or equivalent)

Education and qualifications

Essential criteria
  • Excellent keyboard skills, minimum RSA Level 2, CLAIT or equivalent

Experience and knowledge

Essential criteria
  • Good administrative skills, evidenced by previous experience in an administrative role

Experience and knowledge

Essential criteria
  • Evidence of delivering excellent customer service

Experience and knowledge

Desirable criteria
  • Experience in an educational and / or health environment

Skills

Essential criteria
  • Competent in the use of Microsoft Office applications e.g. Word, Excel, PowerPoint etc.

Skills

Essential criteria
  • Excellent communication skills, both written and verbal with an ability to communicate with patients and staff at all levels, including an ability to communicate sensitively, tactfully, assertively or persuasively as required

Skills

Essential criteria
  • Good organisation skills with the ability to prioritise conflicting workloads and to work under pressure to meet deadlines

Skills

Essential criteria
  • Ability to work as part of a team providing support for colleagues as and when required

Skills

Desirable criteria
  • Knowledge of medical terminology

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Carol Beamish
Job title
Undergraduate Medical Education Manager
Email address
[email protected]
Telephone number
01493 453635
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