Job summary
- Main area
- Norwich Medical School
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 177-CORP-7851005
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Gorleston
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 06/04/2026 23:59
Employer heading
Norwich Medical School Administrator
NHS AfC: Band 3
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
An exciting opportunity has arisen within the Norwich Medical School Team based at the James Paget University Hospital.
We are looking for an enthusiastic, motivated, team-centric individual to join our friendly & supportive team.
Working in a busy environment, undertaking a variety of tasks ranging from administrative and clinical skills setup to engaging with volunteers, students and medical professionals.
Main duties of the job
The post holder will be expected to:
Provide comprehensive administrative support to the Norwich Medical School, UEA with responsibility for creating basic timetables and organising structured clinics which will include canvassing volunteer patients for all specialities.
Provide technical support to educational events and examinations within the Norwich Medical School, UEA.
Support the Norwich Medical Students when on site.
The ideal candidate will be well organised with a high attention to detail, have a professional and approachable manner and have excellent communication skills.
You should be able to work under pressure, with a flexible approach to a varied and demanding workload and be able to work as part of a team.
Strong problem solving skills and the ability to remain calm under pressure are essential.
Working for our organisation
You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training.
We are a small, close knit, friendly team who strive to provide the best learning experience for our medical students throughout their educational journey.
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification for a full and comprehensive overview for this position.
Person specification
Education and qualifications
Essential criteria
- 5 GCSE's including English and Maths at Grade C or above (or equivalent)
Education and qualifications
Essential criteria
- Excellent keyboard skills, minimum RSA Level 2, CLAIT or equivalent
Experience and knowledge
Essential criteria
- Good administrative skills, evidenced by previous experience in an administrative role
Experience and knowledge
Essential criteria
- Evidence of delivering excellent customer service
Experience and knowledge
Desirable criteria
- Experience in an educational and / or health environment
Skills
Essential criteria
- Competent in the use of Microsoft Office applications e.g. Word, Excel, PowerPoint etc.
Skills
Essential criteria
- Excellent communication skills, both written and verbal with an ability to communicate with patients and staff at all levels, including an ability to communicate sensitively, tactfully, assertively or persuasively as required
Skills
Essential criteria
- Good organisation skills with the ability to prioritise conflicting workloads and to work under pressure to meet deadlines
Skills
Essential criteria
- Ability to work as part of a team providing support for colleagues as and when required
Skills
Desirable criteria
- Knowledge of medical terminology
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carol Beamish
- Job title
- Undergraduate Medical Education Manager
- Email address
- [email protected]
- Telephone number
- 01493 453635
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