Job summary
- Main area
- Pre-assessment Department
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 177-ELEC-7375660
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Gorleston
- Salary
- £24,937 - £26,598 per annum / pro rata
- Salary period
- Yearly
- Closing
- 24/08/2025 23:59
Employer heading
Medical Administrator
NHS AfC: Band 3
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
Provide an effective, comprehensive and confidential patient-centred clinical administration and secretarial service to the Trust in accordance with Departmental and Trust standards, policies and procedures.
It may be requested that cross-cover is provided within the pre-assessment administration team as and when required.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the JPUH’s Trust Values and Behaviours.
Main duties of the job
Working as part of the Perioperative Diabetes Team based at James Paget Hospital & part of the wider Preassessment Team. Offering the highest standards of customer care to patients and other service users, adhering to departmental guidelines, Standard Operating Procedures and the Trust’s Values and Behaviour & delivering a high quality, efficient and responsive administration service, in accordance with National Guidelines. This team supports patients with diabetes, to improve their diabetes around surgery in order to have a shorter stay in hospital and less post-op. complications.
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Detailed job description and main responsibilities
For a comprehensive overview of the job description and main responsibilities, please see the attached Job Description & Person Specification.
Person specification
Education and Qualifications
Essential criteria
- Typing qualifications to RSA II or equivalent experience
- Good general standard of literacy and numeracy
Desirable criteria
- Knowledge of medical terminology/AMSPAR qualification
Knowledge and Experience
Essential criteria
- Previous digital/audio typing experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Desirable criteria
- Secretarial experience in a clinical environment
Skills and Knowledge
Essential criteria
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Ability to input data accurately and efficiently
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Ability to solve problems using analytical and judgemental skills
- Customer care skills including diplomacy and sensitivity
- Ability to handle sensitive information without compromising confidentiality or Trust
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kim Howson
- Job title
- Diabetes Perioperative Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 07826 315 347
List jobs with James Paget University Hospitals NHS Foundation Trust in Administrative Services or all sectors