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Job summary

Main area
Radiology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Oncall as required)
Job ref
177-EMER-7190961
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospitals NHS Foundation Trust
Town
Gorleston
Salary
£24,625 - £25,674 pa
Salary period
Yearly
Closing
24/06/2025 23:59

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Imaging Application Support

NHS AfC: Band 3

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

The Radiology Department forms a large part of the diagnostic imaging services available to the Trust, which undertakes a variety of examinations to aid in the diagnosis and treatment of both primary and secondary care patients. Imaging services are multifaceted and include elements of booking and administration, imaging, reporting and storage and dissemination of results. Diagnostics are central to most care pathways, and deal with both high volume and specialised imaging studies. Due to a system wide approach to imaging including tertiary centres, networking of imaging data and its accessibility for efficient care are critical elements. The diagnostic portfolio includes working with other imaging areas outside Radiology where there is a requirement for project or systems expertise.

Main duties of the job

The role is required to provide operational support to clinical services by means of bespoke IT systems and processes that the clinical and administrative teams follow as part of the imaging pathway, both within Radiology and in other imaging based areas. The role will be required to support related system changes and projects which are designed to maximise the efficiency of the clinical services, and to ensure systems are fit for purpose. There will be elements of user training to deliver, user access to maintain, and management of day to day transactions of imaging between Trusts.

The role is a full time position offering 37.5 hours per week. This will be primarily based between Monday to Friday, with the requirement of flexibility of evening and weekend work as and when required. The role may require participation in an on-call system as part of a rotation.

Working for our organisation

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Like all hospitals, we face a challenging future, but we are ready to make the bold decisions so that we are at the forefront of innovative working practices. Our services have to be safe and also represent value for money. Our staff will work in creative ways, using advances in technology to their full potential and to eliminate waste that adds no value to patient care.

Detailed job description and main responsibilities

The Job Description is attached to the vacancy. Please review for details of the main duties and responsibilities of the role, to assist with completion of application.

Person specification

Education & Qualifications

Essential criteria
  • GCSE's in English and Mathematics or Grade C or above (or equivalent)
  • Relevant IT related qualification (Minimum GCSE, BTEC, NVQ or equivalent)
Desirable criteria
  • Qualification or course in another relevant area (such as leadership or projects)

Experience & Knowledge

Essential criteria
  • Previous experience working with clinical based IT systems
  • Previous experience of performing IT systems training within the workplace
Desirable criteria
  • Knowledge of diagnostic imaging workflows
  • Previous experience of performing maintenance or configuration of diagnostic imaging systems

Skills, Abilities & Competencies

Essential criteria
  • Good level of verbal and written communication skills
  • Good literacy and numeracy skills
  • Ability to produce and maintain good standards of documentation
  • Ability to demonstrate good IT / keyboard skills
  • Ability and desire for continual learning
  • Understanding of legislation for confidential information / data protection
  • Ability to work well within a team both in a lead role and following instruction
  • Ability to deliver training at a level appropriate to the audience
  • Well organised and able to work to deadlines
  • Confident in communicating with and assisting all levels of staff
  • Flexibility to work on call rota and extended hours (including 7 day working)

Behavioural Qualities

Essential criteria
  • Collaboration - Work positively with other to achieve shared aims
  • Accountability - Act with professionalism and integrity, delivering what we commit to, embedding learning when things do not go to plan
  • Respect - Are anti-discriminatory, treating people fairly and creating a sense of belonging and pride
  • Empowerment - Speak out when things do not feel right, we are innovative and make changes to support continuous improvement
  • Support - Are compassionate, listen attentively and are kind to ourselves and each

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Liam Segust
Job title
Deputy Diagnostic Information Manager
Email address
[email protected]
Telephone number
01493 453952
Additional information

Alternative Contact - Lianne Willimott (Diagnostic Information Manager), [email protected].

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