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Job summary

Main area
Surgical Department
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Full and Part Times hours available generally 11.5 hrs Shifts (INCLUDING WEEKEND))
Job ref
177-ELEC-8041438
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospitals Foundation Trust
Town
Gorleston
Salary
£25,760 - £27,476 Per Annum
Salary period
Yearly
Closing
Today at 15:00

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Senior Healthcare Assistant

NHS AfC: Band 3

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

This is an exciting opportunity for a Senior / Healthcare Assistant to join the supportive and friendly Ward 9 & SAU Team. Ward 9 & SAU are two Surgical Departments within the Trust who care for a variety of patients and specialities.

Ward 9 is an inpatient based area, where SAU is a same day emergency care department that focuses on providing urgent care to improve the health of our patients and preventing admission into the Trust where safe to do so.

We are looking to recruit a team focused Senior / Healthcare Assistant who is keen to undertake a hands role across the two departments we support. 

We are a team who helps one another in the consistent delivery of excellent patient care and experience and would welcome your application if this would appeal to you.

Flexibility for shift rotation would be required.

Previous experience in the role or Trust experience would be an advantage. 

If you would like to discuss the opportunity further, please do come to speak with the ward management team.

This post will include shift rotation between days and night shifts, to meet the needs of the service.

 

Main duties of the job

Main duties of the role include:

To contribute to the delivery of excellent care and the efficient running in Ward 9 & SAU.

To deliver care in a manner sensitive to the individual patient’s needs and wishes, acknowledging and respecting their confidentiality, rights, and beliefs always.

To undertake extended skills as expected of Trust healthcare assistants working at band 3.

To ensure a positive patient experience, as first point of contact by providing a welcoming, helpful, and supportive environment.

Working collaboratively within a multidisciplinary team and to have a good understanding of the complex needs of surgical patients.

Undertaking appropriate administrative tasks to ensure the smooth running of the ward department.

Providing hands on care to support patient’s recovery and wellbeing.

Having excellent communication skills to escalate any concerns you have to the nurse in charge of the shift.  

Working for our organisation

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person specification

Qualifactions

Essential criteria
  • Four GCSEs grade D or above including maths and English or equivalent (e.g level 2 literacy and numeracy qualifications)
  • Commitment to undertake the Level 2 Clinical Healthcare Support Apprenticeship and Care Certificate

Experience and Knowledge

Essential criteria
  • Understanding of the importance of professional behaviour at all times
  • Experienced with IT systems, including Microsoft Office
  • Experience of working within a team
Desirable criteria
  • Recent care experience – can be gained through work experience, volunteering or similar

Skills and Abilities

Essential criteria
  • Ability to adapt appropriately to different situations
  • Good communication skills and the ability to interact appropriately with patients, relatives, team members and other staff groups.
  • Enthusiastic and self-motivated
  • Appropriately assertive and open minded to new ways of working
  • Cannulation and/or venepuncture skill
  • Demonstrates punctuality and good time keeping
Desirable criteria
  • Demonstrates understanding of patient advocacy
  • demonstrates further training/self development

Behavioural Qualities.

Essential criteria
  • Demonstrate collaboration
  • Able to communicate clearly and compassionately
  • Is confident to speak up when things are not right
  • Courteous and Respectful
  • Demonstrates professionalism and integrity

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Senior Sister Michelle Turner
Job title
Senior Sister - Ward 9 & SAU
Email address
[email protected]
Telephone number
01493 452009
Additional information

or further details / informal visits contact:

Michelle Turner - Senior Sister 

Ext 2009 / 3082

[email protected]

If you have problems applying, contact

Address
Recruitment & Workforce
James Paget Hospital
Lowestoft Road
Gorleston
Great Yarmouth
Norfolk
NR31 6LA
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