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Job summary

Main area
Healthcare Assistant Band 3 - Renal Unit
Grade
NHS AfC: Band 3
Contract
Permanent: shift pattern 10hr early or late x 3 per week
Hours
Part time - 30 hours per week (06.30-17.30hrs 11.30-22.30hrs)
Job ref
177-EMER-7537719
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospital Foundation Trust
Town
Gorleston On Sea
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
27/10/2025 08:00
Interview date
10/11/2025

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Senior Healthcare Assistant

NHS AfC: Band 3

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

Senior Health Care Assistants (SHCA) at James Paget University Hospital provide a range of personal care and delegated clinical duties under the guidance of a registered healthcare professional. Working as part of a multidisciplinary team our SHCAs undertake high quality, caring and compassionate care, contributing to the delivery of high quality healthcare to patients.

Main duties of the job

Working under the direction of a Registered Health Care Professional, HCAs participate in the clinical care provided to patients, prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role. 

Working for our organisation

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Detailed job description and main responsibilities

Key duties and responsibilities

§  Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual

§  Assist patients with personal hygiene, toileting and use of continence aids

§  Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity

  • Developing positive relationships with parents, families and carers
  • Be aware of the patient’s needs – emotional, social, physical, and cultural. Respect privacy, dignity and beliefs. 
  • Acts in a way that supports equality and diversity values.
  • Work as part of the team in a co-operative, professional and constructive manner.
  • Maintain confidentiality at all times
  • Report any information regarding the wellbeing of the patients to the Registered Health Care Professional in a timely manner.
  • Manage and organise time and activities to support and meet the needs of individuals
  • To empower patients and their families to make their own decisions about health and choices.

§  To undertake a range of clinical competencies, for example safe venepuncture and Cannulation as requested by the Registered Health Care Professional and have competencies checked annually by a Registered Healthcare Professional.

§  At the request of the Registered Health Care Professional, perform and record physiological measurements within the remit of the SHCA role and report accurately to the Registered Health Care Professional, the assessment undertaken, on patients.

§  Obtaining samples at the request of a Registered Health Care Professional, including wound swabs, eye swabs, urine specimens, MRSA swabs, stool samples and sputum specimens.

§  To assist in blood collection.

§  Assist the Registered Health Care Professional in maintaining a clean environment

§  Following the completion of appropriate training and assessment and under the direction of a registered health care professional undertake clinical activities such as ECG recording, urinalysis, changing of simple wound dressings and capillary blood glucose monitoring.

§  Providing female catheter care, removal of catheters, stoma care, measuring and monitoring patient outputs

§  Provide and receive sensitive information concerning a patient’s medical condition.

§  Work with the registered heath care professional and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of patients.

§  Act in accordance with all organisational policies and procedures and within expected values and behaviours.

§  Actively participate in and attend ward/unit meetings.

§  Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures

§  Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the registered healthcare professional as required

§  Promote health and safety maintaining best practice in health, safety and security

§  Share ideas with colleagues to improve care and suggest areas for innovation

§  Participate in audit activities being undertaken in area of practice

§  Contribute to the improvement of service by reflecting on own practice and supporting that of others

§  Adhere to legislation, policies, procedures and guidelines both local and national Regularly attend workplace and staff engagement meetings and contribute positively to discussions about the improvement of care

§  Post holders are required to work independently with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately

§  Work is supervised and evaluated on a routine basis. To follow treatment plans as prescribed by Registered Health Care Professionals and identify select activities that meet treatment goals.

 

Person specification

Education and Qualifications

Essential criteria
  • • GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent
  • • NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support
Desirable criteria
  • • Care Certificate

Knowledge and Experience

Essential criteria
  • Experience of working in a health, social or residential care setting
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team
  • Ability to work with staff from a diverse range of backgrounds
  • Inpatient services/community/ social or residential services

Skills and Knowledge

Essential criteria
  • Ability to support patients and families
  • Plan and prioritise own workload
  • Confidence to work flexibly and to challenge established ways of working and organisational structures
  • Demonstrate the promotion of equality, diversity and rights of others
  • Ability to complete patient records in accordance with policies and procedures
  • Computer keyboard skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sheeja Nirappel Thomas
Job title
Renal Unit Manager
Email address
[email protected]
Telephone number
01493 453415

If you have problems applying, contact

Address
Recruitment & Workforce
James Paget Hospital
Lowestoft Road
Gorleston
Great Yarmouth
Norfolk
NR31 6LA
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