Job summary
- Main area
- Surgical Division
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (5 x 5 hour working days)
- Hours
- Part time - 25 hours per week
- Job ref
- 177-ELEC-7333208
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Great Yarmouth
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 26/08/2025 23:59
Employer heading
Clinic Receptionist
NHS AfC: Band 2
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
An exciting opportunity has arisen for a Receptionist to join our Central Treatment Suite Team within the Division of Surgery.
This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.
Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Outpatient Department.
Main duties of the job
You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment.
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
We’re a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.
Person specification
Education and Qualifications
Essential criteria
- 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications
Desirable criteria
- NVQ 2 in Customer Care or administration experience including recent face to face working with the general public
Experience
Essential criteria
- Basic knowledge of the Receptionist role
- Knowledge of the importance of confidentiality and data protection issues in a healthcare environment
Desirable criteria
- Experience of working with the general public
- Experience of working with clinical teams (
- Experience of working with NHS IT systems
Skills
Essential criteria
- Good keyboard/IT skills with the ability to accurately input data
- Good literacy and numeracy skills
- Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
- Ability to work in a pressurised working environment with frequent interruptions
- ood communication skills and the ability to interact professionally with patients, relatives and other staff groups
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tina Dyble
- Job title
- Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 01493 452299
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