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Job summary

Main area
Theatres
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
177-ELEC-7936584
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospital
Town
Great Yarmouth
Salary
£49,387 - £56,515 per annum
Salary period
Yearly
Closing
26/04/2026 23:59

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Clinical Operation Manager

NHS AfC: Band 7

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

An exciting opportunity has arisen for a Clinical Operations Manager at James Paget University Hospital NHS Foundation Trust to join the Theatre Management Team.

The successful post holder will work in close partnership with senior nursing colleagues and operational managers to provide strong leadership and effective operational oversight across the Theatre Complex. 

The Theatre Complex is a diverse and high‑activity environment, comprising Main Theatres, Day Care Theatres, and the James Paget Orthopaedic Centre (JPOC), which functions as the Trust’s orthopaedic elective hub. The role requires the ability to manage complex operational demands, support service development and improvement, and contribute to the achievement of performance, quality and financial objectives in line with Trust strategy.

A broad range of surgical specialties are delivered across the Theatre services, including General Surgery, Gynaecology, Obstetrics and Maternity, Trauma and Emergency Surgery, Orthopaedics, Urology, Breast Surgery and Colorectal Surgery. The Clinical Operations Manager will play a key role in coordinating service delivery across these specialties, supporting workforce planning, theatre utilisation, patient flow and elective recovery.

This is an excellent opportunity for an experienced leader to contribute to the continued development of a dynamic Theatre service within a busy acute Trust, working collaboratively to enhance quality, safety, productivity and patient experience.

Main duties of the job

The successful candidate will be an effective clinical leader, ensuring the team provides high quality care. 

The post holder will be accountable for the day‑to‑day operational management of the service, ensuring effective workforce management, appropriate skill mix, and the smooth and efficient running of daily activity. You will work collaboratively with senior nursing, medical, and operational colleagues to support service delivery, manage risk, address performance issues, and contribute to the strategic development of the department. In this leadership role, you will be expected to proactively identify opportunities for improvement, implement evidence‑based solutions, and provide assurance to senior managers regarding standards of care and operational performance.

Working for our organisation

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Detailed job description and main responsibilities

 

  • Provide senior operational leadership across the Theatre Complex, ensuring the safe, effective and efficient delivery of elective and emergency surgical services.
  • Maintain day‑to‑day operational oversight of Main Theatres, Day Care Theatres and the Orthopaedic Elective Hub (JPOC), ensuring optimal utilisation of theatre capacity.
  • Lead on theatre scheduling, list management and patient flow to minimise delays, cancellations and inefficiencies, supporting elective recovery and RTT performance.
  • Ensure robust escalation processes are in place to manage operational pressures, including emergency activity, staffing shortfalls and capacity constraints.
  • Ensure all theatre services are delivered in line with Trust policies, national standards, CQC requirements and professional guidance.
  • Actively promote a strong safety culture, ensuring incidents, risks, complaints and adverse events are appropriately managed, investigated and actioned.
  • Work closely with clinical and nursing leads to support clinical governance processes, infection prevention and control, safeguarding and health and safety compliance.
  • Monitor quality and performance indicators, supporting continuous improvement in patient experience, outcomes and access to care.
  • Work collaboratively with the Theatre Matrons, Lead Nurses and senior clinicians to support workforce planning, skill‑mix, recruitment, retention and staff wellbeing.

  • Support effective rostering and deployment of staff to meet service demand while ensuring compliance with working time regulations and Trust policies.
  • Contribute to staff development by supporting appraisal, training, leadership development and succession planning within theatre teams.
  • Foster positive multidisciplinary working relationships and promote a culture of respect, inclusion and accountability.

Person specification

Behaviour Qualities

Essential criteria
  • Enthusiastic and self-motivated with the ability to motivate others
  • Positive role model
  • Adhere to values and behaviours

Education and Qualifications

Essential criteria
  • NMC or HCPC registered practitioner
  • - Evidence of ongoing professional Development
  • -Mentorship or equivalent qualification
  • Professional management qualification or working towards postgraduate level or equivalent recent senior management experience.
Desirable criteria
  • Professional Nurse Avocate
  • Robotic Qualification

Knowledge and Experience

Essential criteria
  • - Extensive experience in theatres
  • - Band 6 experience minimum of 2 years
  • - Significant knowledge and understanding of operational and professional issues pertaining to theatres
Desirable criteria
  • Excellent communication and influencing skills including the ability to use different approaches to establish and maintain positive working relationships
  • Evidence of leading staff management including appraisals, staff development, recruitment etc.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may be closed early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joana Dias
Job title
Matron
Email address
[email protected]
Telephone number
01493453205
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