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Job summary

Main area
Administrative
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
246-WSU7646453-A
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Mariner House
Town
Ipswich
Salary
£24,937 - £26,598 gross per annum (pro rata)
Salary period
Yearly
Closing
12/01/2026 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

We are looking for a  administrator to work with an exciting new team which supports children and young people within schools to help them access mental health support earlier and when they need it. The Mental Health Support Teams (MHSTs) are based within schools and operate across Suffolk. The current vacancy will be for a team based in the East Suffolk area. However, there may be some responsibilities to support the West Suffolk team.

The successful candidate will work with the team providing ongoing day-to-day administrative support and assisting the MHST leadership team to continually refine and improve the service offered.  They will work alongside the other administrators in the service. 

Main duties of the job

The ideal post holder will be keen and motivated to improve the care and support offered to young people. The post holder will need to be well organised, have experience in administrative settings, and ideally have knowledge about healthcare/the NHS. They will work under the supervision of the Senior Clinical Administrator and Clinical Team Managers and be responsible for supporting their teams. There will be opportunities to work collaboratively with and gain support from the wider Suffolk admin team.

 

Please see the attached job description for full details of the post.

Working for our organisation

A job in the Suffolk MHSTs will inevitably be challenging and demanding at times, but it will also be immensely rewarding and provide you with great opportunities to make a genuine difference to the lives of others. You will join a team that has developed a caring, creative and hard-working environment; your ideas about how this new service continues to develop and grow will be highly valued.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days per annum based on length of service (plus paid bank holidays

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

We would welcome any informal conversations about these roles. Please do contact us for more information.

Interviews are anticipated to take place in mid January 2026

Person specification

Qualifications

Essential criteria
  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • NVQ 2 Customer Services or working towards.
  • NVQ 3 Business Administration or equivalent or working towards.

Experience

Essential criteria
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.

Skills

Essential criteria
  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Evie Newberry
Job title
Senior Clinical Team Administrator
Email address
[email protected]
Additional information

Scott Mason

Clinical Team Manager

[email protected]

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