Job summary
- Main area
- Community Mental Health Service for working age adults
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 246-ESU7218883
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Mariner House
- Town
- Ipswich
- Salary
- £24,625 - £25,674 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 05/06/2025 23:59
Employer heading

Community Clinical Support Worker
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Community Clinical Support Worker - Adult Community Mental Health Team - East Suffolk
A great opportunity has arisen to join Coastal Community Mental Health Adult Team based in Ipswich covering the East of Ipswich through to Felixstowe, Aldeburgh and Leiston areas as Community Clinical Support Worker. We are a recovery focussed, multi-disciplinary team providing an effective, supportive, and professional service for our Services users and Carers.
The team is community based, working with individuals in their homes and the wider community working to provide the best care for service users under our care. You would be supervised and supported by registered professionals in the team and be working both independently and supervised with service users . The successful applicant would be required to travel independently between service user homes and communities. A full UK driving licence would therefore be required.to fulfil these duties.
Main duties of the job
Undertake a range of delegated clinical health duties in relation to patient care in the community under the direct supervision of a Registered Practitioner or Assistant Practitioner.
Undertake basic home visits and report back to Registered Practitioners after face to face contact with service users.
Care for the patient’s physical, psychological, social, spiritual, cultural and recreational needs within a defined programme of healthcare ensuring that the patient’s dignity is maintained at all times.
Observe, report and record any changes, which may indicate an alteration in the patient’s wellbeing as well as any routine observations required.
Undertakes medicine drops to service users.
Engage in joint working with Registered Practitioner e.g. support practitioner on assessments where a lone visit would not be appropriate.
Support service users in participating in daily activities within the community e.g. banking, shopping, community groups
Undertake home visits approved and risk assessed by the Registered Practitioner subject to regular review through regular supervision.
Complete the Care Certificate within 12 weeks of employment and commence a L2/3 H&S care framework if this has not already been achieved as this qualification is required for this role
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed
Person specification
Qualifications
Essential criteria
- Care Certificate – or completion of the Care Certificate within 12 weeks of start date
Skills
Essential criteria
- Ability to work without direct supervision, liaising appropriately with other practitioners in the team.
- Good observation and reporting skills.
Other
Essential criteria
- Able to travel independently.
Experience
Essential criteria
- Previous experience within the care sector
Desirable criteria
- Mental health experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Dan Smith
- Job title
- Clinical Team Leader
- Email address
- [email protected]
- Telephone number
- 01473341100
- Additional information
Available for contact Monday - Friday 0900 - 1700 excluding bank holidays
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