Job overview

We have an exciting opportunity for a Band 6 part time post (20 hours) within the Emotional Wellbeing Hub, for a qualified Practitioner (mental health nurse/ occupational therapist/ social worker) to join our dynamic young person focused Child, Family and Young Persons Service (CFYP) in Suffolk. This is an exciting opportunity to support the ongoing development of the iThrive framework in Suffolk in a locality-based model.  

The Emotional Wellbeing Hub (EWH) provides an access point to mental health services for children, young people aged 0-25 years old. The service provides  screening of referrals, advice, guidance to professionals and service users who have been referred for mental health services.  We provide telephone interventions and signposting to services within NSFT, VCSE and additional support services across Suffolk.

The post holder will be responsible for responding to queries and referrals to initiate the most appropriate sources of support for children and young people. Including facilitating therapeutic conversations, risk assessment, safety planning and arranging onward referrals.

The Emotional Wellbeing Hub is moving in June to Mariner House, 43 Handford Road, Ipswich, IP1 2GA. There is limited parking and if parking is required there is pay and display close by which NSFT will refund in your monthly payslip. 

The Emotional Wellbeing Hub is currently an 8am-8pm service Monday to Friday not including bank holidays. 

Main duties of the job

EWH staff have varied duties which include:

• Managing the duty inbox email requests, telephone requests and deciding next steps.
• Screening referrals, deciding whether these are urgent, priority or routine.
• Triaging referrals, making calls to professionals to find out more information or contacting families and young people directly to gain additional information on their needs, risk assess and safety plan.
• Multi agency liaison, presenting referrals to other teams to ascertain appropriate service for support.

We are looking for candidates who have a registered profession, have kept up their CPD in order to retain their registered profession. It would be desirable for candidates to have experience of 2 years or more working with children/adolescents and young adults within the mental health field who can demonstrate an excellent understanding of the mental health needs of this client group.

We are looking for candidates with sound clinical judgement and good understanding of safeguarding and risk assessment.

Previous experience in assessment and formulation is essential.

Working for our organisation

You will be part of our multi-disciplinary team whose vision and goals are to provide the best possible care and outcomes for the young people and their families that we work with. Making sure we deliver a high quality of care is of paramount importance to our service.  As a community-based service, it is essential to build effective relationships with partner agencies who offer support and interventions to the children and young people who are supported through our service.