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Job summary

Main area
Mental Health
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Long days (07:00-19:30) and nights (19:00-07:30))
Job ref
246-ESU7215476-A
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Avocet Ward
Town
Ipswich
Salary
£24,937 - £26,598 gross per annum (pro rata)
Salary period
Yearly
Closing
16/09/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Worker - Band 3 - Avocet Ward, Woodlands Hospital

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

Development opportunities available on Avocet Ward!

We have an exciting opportunity to join our fantastic team based in Ipswich, we are looking for a Band 3 Clinical Support Worker that is passionate about recovery led care with a focus on promoting least restrictive practice on Avocet  Ward, our female acute unit based at Woodlands Hospital located within Ipswich Hospital Site.

Avocet Ward provides treatment for service users who are at their most vulnerable. Our team provides care and treatment at the most critical time in their mental health recovery. There are several things we focus on as a team to provide a high standard of care: the design of our environment maximises safety, therapy and security. We also deliver our care alongside a multidisciplinary team of highly skilled staff; our staff are specialist within mental health and we work with established staffing levels to minimise risks.

Main duties of the job

Do you want to be a part of our team?

If you are an experienced Support Worker looking to develop your skills or someone looking to start your career within mental health, this could be a perfect opportunity!

Main duties of the job

As a trust we are looking for individuals that exhibit our values and reflect these within their practice: Positively, Respectfully and Together.

We are looking for passionate and high-spirited who can be a part of our amazing team to improve services for our service users. We want people to be proactive, creative and innovative to advocate for our service users and develop our service further.

You will need to attend mandatory and statutory training and aware of operational policy and procedures to ensure safe and high standard care is delivered alongside the team.

If you want to change the face of inpatient care and make positive impact on people’s lives, then we would love you to be a part of our incredible team.

Working for our organisation

What can we offer in return?

We want to know how you want to develop. We want people to aim high and work towards their dreams. Come and work with us and let’s move forwards together to see what opportunities we can find to support you within your development.

You will be given extensive support from our passionate team and help you grow within the role.

We believe that staff, who feel valued by their employers and are truly engaged, our able to provide better outcomes for our service users.

You will be joining a friendly, motivated and enthusiastic team who are on their journey to outstanding.

Detailed job description and main responsibilities

Please don’t miss this opportunity!

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

If you have any questions please contact Alice Watts on 01473 891740.

 

Person specification

Experience

Essential criteria
  • Previous experience within the care sector
Desirable criteria
  • Mental health experience

Qualifications

Essential criteria
  • Care Certificate – or completion of the Care Certificate within 12 weeks of start date
  • NVQ Level 3, in Health and Social Care or equivalent experience

Other

Essential criteria
  • Well-motivated with an interest in mental health issues
  • Fitness to undergo personal safety training

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alice Watts
Job title
Clinical Team Leader
Email address
[email protected]
Telephone number
01473 891740
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