Job summary
- Main area
- Mental Health - Rehabilitation
- Grade
- Band 3
- Contract
- Permanent: 24/7 service, working Earlies, lates, long day and night shifts
- Hours
- Full time - 37.5 hours per week (24/7 Service - Shift work - earlies, lates, long days and nights)
- Job ref
- 246-ESU7180314
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Suffolk Rehabilitation and Recovery Service
- Town
- Ipswich
- Salary
- £24,625 - £25,674 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 18/05/2025 23:59
- Interview date
- 28/05/2025
Employer heading

Clinical Support Worker - Suffolk Rehabilitation and Recovery Service
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
We are recruiting compassionate and caring individuals to help us care for people when they need us the most.
Suffolk Rehabilitation and Recovery Service (SRRS) is a level 1 rehabilitation unit for individuals with complex psychosis who may no longer require assessment and treatment in other settings, but may require a further period of time in hospital to continue their recovery before returning to the community. This can be for a number of reasons, such as working on coping strategies, budgeting, developing routine, consistent occupational therapy input, psychology, developing meaningful relationships and engaging in the community. We are looking to recruit a highly motivated, compassionate and empathetic clinical support worker to further support the therapeutic environment at SRRS.
If this is you please do contact us for further discussions as we are a friendly supportive team who welcome other people skills and knowledge.
In this role, you will have the opportunity to develop your skills, and will undertake on the job training. We believe supporting our staff is key to job role satisfaction. Feeling valued with autonomy and respect.
You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users. We are looking for someone who displays compassion, empathy and sensitivity in their approach to people.
Main duties of the job
You will take part in ongoing assessments, and plan, deliver and evaluate the needs of our service users, in accordance with their Care and Positive Behaviour Support plans. You will also be expected to foster an environment that encourages engagement and the development of therapeutic relationships.
You will take part in ongoing risk assessments, recognising and responding to any changes, ensuring that the care and safety of the service user remains the priority.
We have a genuine commitment to facilitate a vast spectrum of local training in addition to the standard trust mandatory training and development.
You should expect to access all relevant physical health and patient support training to enhance your existing skills.
You will also be expected to complete local training . There will also be the opportunity to learn new skills to benefit from further development opportunities.
Working for our organisation
By joining us at SRRS as a Clinical Support Worker you will be supported by the already established wider team and will be encouraged to enhance your own learning and to also share key skills with our dedicated and compassionate team to provide care to patients within a therapeutic, rehabilitative and recovery oriented environment.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Benefits
Benefits included with this role are:-
- NHS pension
- A comprehensive in house & external training programmes
- Career progression
- Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.
Detailed job description and main responsibilities
You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.
Our staff support network includes protected time, wellbeing sessions and regular supervision.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualification
Essential criteria
- NVQ Level 3 in Health and Social Care or equivalent qualification OR experience
Desirable criteria
- Mental Health First Aid
Experience
Essential criteria
- Previous experience within the care sector
Desirable criteria
- Mental health experience
person specification
Essential criteria
- Care Certificate, or it must be achieved in 12 weeks of employment
Desirable criteria
- Able to support patient on outings in the community
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Joe Spurling
- Job title
- Clinical Team Lead
- Email address
- [email protected]
- Telephone number
- 01473322276
- Additional information
Monday - Friday, 9-5
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