Job summary
- Main area
- Secure & Forensic Services
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 246-SEC6224218
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Cedar House or Northside House
- Town
- Ipswich or Norwich
- Salary
- £28,407 - £34,581 pro rata
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
- Interview date
- 14/05/2024
Employer heading
People Participation Coordinator- Secure and Forensic
Band 5
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
The People Participation Coordinator will provide lived experience and participation expertise within the Secure and Forensic Services in Norfolk and Suffolk.
This dynamic new role will focus on the experience of service users and their carers in the ongoing monitoring of services, as well as contributing to the quality improvement of existing services, through the facilitation and co-ordination of meaningful participation activities. Working under the leadership of the Secure and Forensic People Participation Lead, the People Participation Coordinator would work directly with service users and their carers.
The base location for the role may be either Cedar House in Ipswich or Northside House in Norwich. There is an expectation that the role holder can travel independently to sites across Norfolk and Suffolk.
We would welcome and accept applications from people, including carers, who do not have secure and forensic lived experience, but have a commitment to work in this field and an understanding or lived experience of inpatient mental health services.
Main duties of the job
Main duties of the role will include planning, organising, coordinating and supporting meetings, groups, workshops and innovative events that people who have experienced our services and their carers or loved ones can participate in.
Encouraging partnership working opportunities in wider service improvement and design, maintaining a database of those who get involved.
Monitoring service quality by actively gathering service user and carer experience. Providing feedback to service leads and reports to Secure and Forensic People Participation Lead, managers, clinicians and commissioners and via local Governance meetings.
Build relationships with internal stakeholders to share learning and best practices.
Enabling experts by experience, their carers and loved ones to contribute the value of their lived experience in a meaningful way for service development and quality improvements.
Effective co-production in service development; involving experts by experience, their carers and loved ones in the planning, design, delivery and evaluation of service models.
Establish service user and carer voice opportunities. Exploring and supporting ways that service users and their carers can be involved in training, service development and quality improvement.
Working for our organisation
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more
Detailed job description and main responsibilities
This dynamic new role will provide lived experience and participation expertise within services, projects and teams within NSFT, specifically Secure and Forensic Services. The role focuses on the promotion and co-ordination of participation within NSFT. It will work to embed and continuously develop the participation of all people as equal and valued partners in designing and delivering services which meet the needs of our communities. This will promote improved outcomes for service users, their carers, families and friends by enabling all perspectives and expertise to be an integral part of all we do.
The post holder will work as an integral member of the service/project/team to promote, co-ordinate and implement participation of all people in line with our Trust’s People Participation strategy and the wider national participation agendas. They will be an active and valued contributor to the service/project/team, with a specific focus on participation, ensuring that the voices of service users, carers and families drive the design and development of services throughout our Trust.
Person specification
Experience
Essential criteria
- Personal Lived experience of accessing mental health services OR experience of supporting someone within this situation
- Working as part of a team
- Working with service users and their families on a one to one basis and facilitation of groups and workshops
- Providing participation related peer support and mentoring to other professionals
- Ability to manage time effectively according to work pressures
Desirable criteria
- Experience of working within health or social care organisations providing mental health services
Qualifications
Essential criteria
- Degree in health and social care related subject or equivalent level of knowledge
Desirable criteria
- Basic teaching qualification or equivalent
Other
Essential criteria
- Willingness to share own lived experience with others in a way which is appropriate to the situation
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Su Pashley
- Job title
- Secure and Forensic People Participation Lead
- Email address
- [email protected]
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