Job summary
- Main area
- Operations
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 246-ESU7297984
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Walker close
- Town
- Ipswich Suffolk
- Salary
- £76,965 - £88,682 gross per annum
- Salary period
- Yearly
- Closing
- 20/07/2025 23:59
Employer heading
Associate Director of Operations
Band 8c
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Our Future Leadership Structure will see our clinical teams working more closely with partners at place level alongside strengthening clinical and professional leadership. We are also developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.
The role will work the within the East Locality, Suffolk, in NSFT with a focus on Learning Disabilities Specialist Services to deliver a high quality consistent clinical operating model of care. The successful candidate will be leading the Learning Disabilities Transformation agenda in Suffolk ensuring the services within this this portfolio provide evidence based care. Working with VCSE, external statutory providers and the ICB will be a key function in building a network on which to best support and develop these services. If your passionate about ensuring Learning Disabilities services meet the needs of our services users we would love to hear from you.
Main duties of the job
The Associate Director of Operation will work closely with the Associate Director of Nursing to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.
You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.
Working for our organisation
We are looking to appoint an individual who have a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care.
If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.
We are determined to create a safer, kinder and better organisation.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
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Person specification
Qualifications
Essential criteria
- Degree level education supplemented by postgraduate study and management or clinical experience to master’s degree level or equivalent.
Desirable criteria
- Other professional qualifications relevant to the role
Experience
Essential criteria
- Successful recent achievement record within a large, complex, NHS environment
- Successful recent experience of leading and managing transformational change, and service redesign, including staff consultation and engagement
- Able to demonstrate an understanding and experience of motivating people and transforming services
Desirable criteria
- Engaging with appropriate stakeholders to shape delivery of healthcare services
Skills
Essential criteria
- Strong and credible leadership skills
- Ability to use influencing and negotiating skills, including in situations of controversy and conflict
- IT skills – significant proficiency in use of MS Office suite and other IT systems.
- Demonstrable knowledge of NHS information systems, data sources and benchmarking resources
Knowledge
Essential criteria
- Well-developed understanding of health service issues
- Good understanding of current emerging health issues, commissioning systems and performance standards
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Peter Henson
- Job title
- Locality Director of Operations
- Email address
- [email protected]
- Additional information
Susie Howlett- Associate Director of Operations , Specialist Services [email protected]
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