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Job summary

Main area
Community Nursing
Grade
Band 7
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
839-7388636-BM
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
St James Clinic
Town
Kings Lynn
Salary
£47,810 - £54,710 per annum pro rata
Salary period
Yearly
Closing
11/09/2025 23:59
Interview date
23/09/2025

Employer heading

NHS

Community Matron

Band 7

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

 Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

 

Job overview

An exciting opportunity has arisen for an experienced clinical nurse as a Community Matron to work within the Kings Lynn and Coastal PCN’s.

This rewarding post will be aligned to General Practice and the successful candidate will work very closely with GP’s to identify and case manage complex patients to enhance the patient’s health and quality of life. Through this process the aim is to avoid unnecessary hospital admissions and where patients have been hospitalised, to facilitate an early discharge.

Close collaboration with other Health and Social Care Services is an essential part of this role and the successful candidate will need to have excellent communication skills and an ability to organise and prioritise their caseload according to the needs of their patient’s and the service.

Enquiries Welcomed.

Main duties of the job

To provide advanced intensive case management and clinical nursing care to patients with long term conditions who are high intensity users of both primary and secondary care.

Please see job description for more information.

Working for our organisation

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

  • ·         To assess and provide advanced level interventions for patients with long term conditions to achieve quality of life and independence where possible.

    ·         To work within the integrated team and case managers to facilitate early discharge from hospital.

    ·         To work within the integrated team and case managers to prevent unnecessary admission to hospital.

    ·         To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

    ·         To provide a 7 day , 365 days a year service between 8am and 5pm.

    ·         To facilitate and develop a service providing complex case management.

    ·         To proactively case find patients who are very high intensity users of primary and secondary healthcare and / or are at high risk of unplanned admission to hospital.

    ·         To educate and support the members of the multi-disciplinary teams to intensively case manage these patients.

    ·         To intensively case manage their own caseload of patients with highly complex and unstable health needs.

    ·         Develop systems and processes to support intensive case management within the multi-disciplinary team and with partners across the health system.

    ·         work with and refer appropriately to other agencies to enable identified patients to be intensively managed in a pro-active way with the aim of preventing hospital admission, supporting early discharge and reduce GP contact.

    ·         Be accountable for the intensive case management and where appropriate intervention of a defined patient caseload.

    ·         Case finding – to actively work with GPs and other agencies, and with appropriate information technology, such as population health management data, to ‘case find’ patients.

    ·         Be a champion for people with long term conditions.

    ·         The post holder will practise as a non-medical prescriber in accordance with the Trust’s non-medical prescribing policy, protocols, national policies, and within one’s scope of competency.

 

Person specification

Other

Essential criteria
  • Ability to travel

Qualifications

Essential criteria
  • RGN and current NMC registration
  • 1st Level degree
  • Evidence of continuing professional development and its application
Desirable criteria
  • Evidence of specialist clinical expertise within a relevant area such as COPD, Heart Failure
  • Masters Degree incorporating Advanced Clinical Practice and Independent Prescribing (or willingness to undertake)

Experience

Essential criteria
  • Post qualification experience including previous experience at a relevant level
  • Experience of multidisciplinary and partnership working in acute and community settings
  • Advanced understanding of clinical conditions and clinical experience in managing long-term conditions
  • Implementing change
  • Clinical Supervisor
  • Post qualification experience including previous experience at least at Band 6 level
Desirable criteria
  • Teaching in Clinical Practice
  • Contribution to service planning
  • Experience of audit

Skills, Abilities and Knowledge

Essential criteria
  • Broad range of clinical skills
  • An understanding of wider NHS and social care issues
  • An understanding of intensive case management and systems for case finding
  • Ability to influence and motivate staff at all levels
  • Effective presentation skills
  • Competent in use of IT
  • Ability to prioritise and work to deadlines
Desirable criteria
  • Ability to use and interpret information and demonstrate this in supporting evidence for this post

Personal Attributes/Behaviours

Essential criteria
  • Demonstrates strong leadership skills
  • Demonstrates excellent interpersonal, communication and negotiation skills
  • Evidence of strong interdisciplinary and multiagency team working
  • Innovative
  • Flexible and committed
  • Ability to work autonomously and to use initiative

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jade Dias
Job title
Clinical Operations Manager
Email address
[email protected]
Telephone number
07825 231542
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