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Job summary

Main area
Management
Grade
Band 8a
Contract
Permanent
Hours
  • Part time
  • Job share
  • Flexible working
  • Home or remote working
33.75 hours per week
Job ref
839-7345597-RB
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
St James' Clinic
Town
King's Lynn
Salary
£55,690 - £62,682 pro rata per annum
Salary period
Yearly
Closing
25/08/2025 23:59
Interview date
05/09/2025

Employer heading

NHS

Service Lead - Neurology in Long Term Conditions & Pulmonary Rehab

Band 8a

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

To be responsible for the development of Neurology in Long Term Conditions and Pulmonary Rehabilitation within NCH&C.  To provide professional leadership for those teams within the Trust, supporting patient flow and effective resource utilisation within the organisation and providing a point of liaison between NCH&C and partner organisations.

Main duties of the job

·       To provide professional leadership and line management to defined teams, fostering quality care, high workforce morale and productive services.

·       To coordinate and support effective clinical practice, procedures or systems where an interface crosses organisational boundaries between primary and secondary care.

·       To lead on delegated projects within the organisation and support the implementation of new strategies relevant to the service.

·       To work closely with senior management teams and team leaders to be proactive in ensuring the efficient management of patient flow.

 

For a more complete list of duties, please see the job description.

Working for our organisation

Find out more about working for our organisation here: 

https://heyzine.com/flip-book/2565ae62eb.html

 

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Detailed job description and main responsibilities

·       To manage the Trust’s Neurology in Long Term Condition and Pulmonary Rehabilitation  Working with team leads and staff across the North, South, West and Norwich Localities.

 

·       To be responsible for monitoring and managing the governance of these teams and the services they deliver to include incidents, risks, alerts, quality issue reports, complaints, compliments and patient feedback systems.

 

·       To identify service development opportunities / projects with the support of the Locality Operations Director and lead on the change process to achieve a positive patient outcome.

 

·       Monitor service activity across areas of responsibility and ensure that quality, objectives, standards and performance are in accordance with agreed targets and if there is a recognised variance to act on this to resolve any issues.

 

For a more complete list of duties, please see the job description.

Person specification

Qualifications

Essential criteria
  • Clinical registration
  • 1st Level Degree (or equivalent experience)
  • Management or leadership course
  • Evidence of post registration continuing professional development
Desirable criteria
  • Commitment to achieve Master's Level

Experience

Essential criteria
  • Management of an integrated / multidisciplinary team
  • Extensive experience at Band 7 or above
  • Current experience of clinical practice in a relevant care setting
  • Experience of working in partnership with multidisciplinary team
  • Demonstrable experience of managing change within a clinical environment
  • Knowledge of current developments in the health Acute sectors service and political awareness of the NHS
  • Ability to both influence and work across professional boundaries
  • Experience of developing a multidisciplinary team
  • Experience of managing a clinical team including human resources
  • Experience of analysing service delivery and managing any variance
Desirable criteria
  • Experience of managing patient flow at organisational level
  • Relevant Band 7 / 8 experience in community and acute sectors

Skills, Abilities and Knowledge

Essential criteria
  • Demonstrable commitment to and expertise in own registered speciality
  • Highly developed interpersonal skills with attention to detail
  • Experience of developing policies and procedures
  • Computer literate
  • Knowledge of standard setting and audit process
  • Financial management experience and responsibility

Communication

Essential criteria
  • Well-developed verbal and written communication skills
  • Influencing skills and ability to negotiate at all levels

Personal and People Development

Essential criteria
  • Experience of staff recruitment, induction, career development and appraisal
  • Experience of strategic deployment of workforce to deliver a service

Personal Attributes / Behaviours

Essential criteria
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults

Other

Essential criteria
  • Able to work flexibly to meet the needs of the service
  • Demonstrate recent achievements at work
  • Able to work under pressure to meet deadlines
  • Able to work sensibly and collaboratively across organisational and professional boundaries, recognising changes in circumstances and to incorporate them into practice
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
  • Able to make own travel arrangements to meet the needs of the service / patients

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kate Fellowes
Job title
Pathway Lead for LTCs & Specialist Nursing
Email address
[email protected]
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