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Job summary

Main area
Pathways Lead for Long Term Conditions and Specialist Nursing
Grade
Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
839-7190806-AB
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
St James' Clinic
Town
King's Lynn
Salary
£62,215 - £72,293 per annum
Salary period
Yearly
Closing
25/05/2025 23:59

Employer heading

NHS

Pathways Lead for Long Term Conditions and Specialist Nursing

Band 8b

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

To ensure the effective strategic development, management, and delivery of services within the portfolio in line with organisational and Place objectives, working in close cooperation with all strategic partners, commissioners and organisational leads.

To work with Place Directors and Clinical Directors to ensure effective delivery of the long-term conditions and specialist nursing services across the whole Trust, including providing line management to leads across multiple services.

To provide strategic clinical leadership with a pathway approach within the long-term conditions teams across the Places.  

To lead service / pathway developments across the organisation and with partner organisations.

The post holder will work closely with other Heads of Service, Service Managers and Team Leaders and be proactive in ensuring environments where staff can be actively involved in the  development, delivery, management and leadership of services.    

Main duties of the job

  • To work with Place strategic leads to ensure the strategic planning, co-ordination and monitoring of the development and delivery of a portfolio of services, ensuring clinical quality and standards are met at all times.
  • To work in partnership with service leads, partner organisations and service users to develop and ensure effective development and delivery of services that will improve outcomes for all services as identified within the service specifications.
  • To work with Place strategic leads to ensure the strategic planning of services that are within the portfolio, ensure that they work towards their potential in improving best outcomes for service users.
  • To be the budget holder, responsible for all allocated budgets within the portfolio of services ensuring that finances are rigorously monitored to ensure appropriate use and balance of funds. 
  • Ensure that processes are in place across services that ensure implementation of clear safeguarding and governance procedures.

Further examples can be found on the job description.

Working for our organisation

Find out more about working for our organisation here: 

https://heyzine.com/flip-book/2565ae62eb.html

Detailed job description and main responsibilities

  • To be responsible for ensuring effective and robust processes are implemented to manage information and data across services that meet local and national requirements.
  • Ensure effective processes are in place for service evaluation that identify and produce evidence of effectiveness.
  • Develop the provision of services within the portfolio ensuring all opportunities are exploited to grow the services. 
  • Work on service modernisation, ensuring that professionals working with the service user have the right level of expertise to deliver a safe and effective service.
  • Identify clinical and service development opportunities, creating an environment that fosters positive change.

Further examples can be found on the job description.

Person specification

Qualifications

Essential criteria
  • Clinical registration
  • 1st Level Degree (or equivalent experience) master's level or equivalent in a relevant discipline
  • Management or leadership course
  • Evidence of post registration continuing professional development

Experience

Essential criteria
  • Experience of analysing service need and developing a range of services/ activities to meet need and improve outcomes.
  • Proven ability to understand and professionally manage a multi-disciplinary team of professionals.
  • Extensive and relevant experience developing and managing complex projects.
  • Current experience of clinical practice in a relevant care setting.
  • Experience of working in partnership with multidisciplinary team.
  • Demonstrable experience of managing change within a clinical environment.
  • Knowledge of current developments in the health Acute sectors service and political awareness of the NHS.
  • Ability to both influence and work across professional boundaries.
  • Experience of developing a multidisciplinary team.
  • Experience of managing a clinical team including human resources.
  • Experience of analysing service delivery and managing any variance.
Desirable criteria
  • Experience of managing patient flow at organisational level.

Skills, Abilities and Knowledge

Essential criteria
  • Demonstrable commitment to and expertise in own registered speciality.
  • Highly developed interpersonal skills with attention to detail.
  • Experience of providing effective line management
  • Experience of strategic deployment of workforce
  • Ability to manage services and staff in accordance with principles of anti-discriminatory practice.
  • Good organisational skills, time, and self-management
  • IT and computer skills
  • Ability to nurture skills, to delegate appropriately and to be generous in supporting other people in achieving results and developing their potential.
  • Financial management experience, including developing planning and monitoring extensive budgets.
  • Experience and understanding of service evaluations and outcome measurements.
  • Experience of developing a range of effective policies to meet organisational needs
  • Experience of successful strategic planning with short-, mid- and long-term plans
  • Full UK Driving Licence

Communication

Essential criteria
  • High level of verbal and written communication and presentation skills for all levels and abilities, ability to communicate information to large and small groups and individuals.
  • Ability to communicate effectively with senior managers from other organisations.
  • Ability to communicate on a high level with leaders of other organisations and services.
  • Negotiating skills, with a sensitive ability to handle difficult situations and conflict appropriately and assertively
  • Ability and experience of dealing effectively with staff and clients in a wide range of situations.
  • To overcome barriers through use of persuasion and negotiation skills.
  • Be able to resolve contentious and complex issues and effectively manage controversial situations.

Personal and People Development

Essential criteria
  • Experience of staff recruitment, induction, career development and appraisal.
  • Experience of strategic deployment of workforce to deliver a service. Ability to manage services and staff in accordance with principles of anti-discriminatory practice.
  • Ability to nurture skills, to delegate appropriately and to be generous in supporting other people in achieving results and developing their potential.

Personal Attributes / Behaviours

Essential criteria
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults. Able to identify with the Trust’s commitment to delivering high quality safe services.

Other

Essential criteria
  • Able to work flexibly to meet the needs of the service.
  • Demonstrate recent achievements at work.
  • Able to work under pressure to meet deadlines.
  • Able to work sensibly and collaboratively across organisational and professional boundaries, recognising changes in circumstances and to incorporate them into practice.
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative.
  • Able to make own travel arrangements to meet the needs of the service / patients.

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sara Tansley
Job title
Quality Director
Email address
[email protected]

If you have problems applying, contact

Address
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 272489
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