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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Core hours - Monday - Friday - 09:00 - 17:00)
Job ref
246-WSN7198584
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Chatterton House
Town
Kings Lynn
Salary
£27,485 - £30,162 gross per annum (pro rata)
Salary period
Yearly
Closing
08/07/2025 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Senior Medical Team Administrator

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

Are you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking team? Then come and join our medical administration team.

As part of our ongoing investment in clinical services we are strengthening our administration support for our Consultants and their wider medical teams.  We are looking for someone who can provide a high quality, effective administration service in our inpatient service.

This role will be varied, busy and exciting and key to supporting our medical teams in delivering on their duties. You can expect a thorough induction and ongoing support to develop your career with NSFT.

We will consider flexible working arrangements for this role.  Please indicate in your application if this is something you require.

 

Main duties of the job

As Medial Administrator you will be responsible for providing administration support to named medical colleagues like:

  • Diary management; including booking clinics/ appointments and planning meetings 
  • Drafting correspondence and updating records:  typing all letters, memorandums, summaries and reports paying particular attention to accuracy and presentation, completing within given deadlines,
  • To provide a confidential and efficient administrative service to teams.
  • Maintaining an efficient process of entering correspondence on to the Electronic Patient Record (EPR) system, ensuring patient information is managed, retained and stored in line with Trust policy.
  • Raise agendas, take and process minutes for medical team as required.
  • Provide cover to other medical administrative staff during holidays and sickness.

You will need to be able to prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy.

We are looking for individuals with knowledge of IT systems and data management including MS Office.  You will have experience of administrative support, reports and presentations, problem solving skills, 

Do you want to know more? please do not hesitate to contact for an informal discussion about the role!

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?  We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.


Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person specification

Experience

Essential criteria
  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level
  • Ability to work with senior members of staff across a large organisation.
  • Working under pressure

Qualifications

Essential criteria
  • NVQ 3 Business Administration or equivalent or willing to work towards
  • Diploma / equivalent secretarial experience advanced level

Knowledge

Desirable criteria
  • Knowledge of medical terminology

Other

Essential criteria
  • Able to work flexibly and creatively to meet the needs of the service

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Documents to download

Apply online now

Further details / informal visits contact

Name
Kelly Holt
Job title
Locality Operational Manager
Email address
[email protected]
Telephone number
01553 736360
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