Job overview

Are you looking to start a NHS career? We have the perfect opportunity for you! We are seeking a Receptionist / Office Clerk to join the Chatterton House reception team, based in King's Lynn, supporting the all services within the West Norfolk Locality.

The successful candidates will build experience working in administration in a supportive and friendly team.

This is a substantive full time position.

We are looking for a confident, enthusiastic and friendly receptionist/office clerk to support the changing needs and demands of our inpatient wards which will include a variety of administrative functions. 

Main duties of the job

The successful candidate will need to demonstrate exceptional communication, interpersonal and customer service skills with an emphasis on team work.  Providing positive service user / carer experience is pivotal to this role.

Duties will include, but not be limited to:

• Call handling, face to face liaison with service users, carers and colleagues alike, and other general administrative reception/office duties.
• Previous experience of Trust IT system (Lorenzo) would be of benefit but not essential as all training will be provided.
• Previous experience of Microsoft packages is desirable
• Resilience to support in an administrative capacity to  distressing / upsetting situations ensuring the best care to our service users / carers and families.
• Ability to remain calm under pressure within a reception environment.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Benefits

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more.