Job summary
- Main area
- Community Mental Health Team
- Grade
- Band 4
- Contract
- Permanent: Full time
- Hours
- 37.5 hours per week (Full-time)
- Job ref
- 246-GYW7191059
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Victoria House
- Town
- Lowestoft
- Salary
- £27,485 - £30,162 gross per annum
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading

Assistant Practitioner
Band 4
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
As a Senior Clinical Support Worker you will be responsible for actively participating as a key member of the clinical team for providing quality services for an identified client group under the supervision of a registered professional. You will maintain, develop and evidence clinical knowledge, skills and competencies at all opportunities and through the competency framework. You will demonstrate an attitude which respects and values service users and their carers. Be accountable and work autonomously within clearly defined boundaries of the Senior Clinical Support Worker competencies and carry out specific delegated tasks. This may include extended roles delegated by a registered professional. You will be expected to deliver care and services within the strategic objectives of the organisation and promote the principles of Recovery. These principles will recognise the need to promote safe practice; value the beliefs and aims of service users and carers; work in partnership and offer meaningful choice; and value social inclusion.
Main duties of the job
You will be part of a multidisciplinary team providing a high level of care for Service Users experiencing mental health crisis and therefore good interpersonal communication and organisational skills are required. You will join senior clinicians in formulating care, and will work on a 1:1 basis and in groups with service users.
There is scope for professional development and training in evidence based interventions will be provided.
Working for our organisation
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff.
CPD is determined through appraisal with a personal development plan agreed between an individual and their manager, with the commitment of the necessary time and resources.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference , click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualifications
Essential criteria
- Care Certificate or equivalent
- Formal technical qualification e.g. City & Guilds, NVQ L3 H&SC, or Diploma L3 in H&SC, apprenticeship L3 in H&SC, VRQ L3 in mental health Or Foundation degree Or Additional skills and abilities which demonstrate an enhanced level of knowledge and training.
Desirable criteria
- Treatment techniques
- Diagnostic procedures (e.g. taking ECG’s, Phlebotomy)
Experience
Essential criteria
- Extensive proven experience of working with people with severe and enduring mental health problems. (2 years minimum).
- Working with service users with complexity and challenging behaviour.
- Ability to work under pressure
Desirable criteria
- Community based experience
- Inpatient based experience
Other
Essential criteria
- Able to work flexible hours when required.
- Demonstrates a non-judgemental attitude towards service users
- Ability to travel independently
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- James Farebrother
- Job title
- Clinical Team Manager
- Email address
- [email protected]
- Telephone number
- 01502 532100
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