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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent: 08:00 - 16:00
Hours
37.5 hours per week (Full time)
Job ref
247-SS-HQRA-0925
Employer
East of England Ambulance Service Trust
Employer type
NHS
Site
Melbourn HQ
Town
Melbourn
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
06/10/2025 23:59

Employer heading

East of England Ambulance Service Trust logo

HQ Receptionist / Administrator

NHS AfC: Band 3

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! 

Hear why our employees think it is such a great place to work:

-          Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits

-          Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks

-          Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value

Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply

#Careerforlife

Job overview

We are seeking a Receptionist/Administrator to join our team at Melbourn HQ. Full time 08:00 to 16:00 Monday to Friday.

Main duties of the job

The ideal candidate will already have an outstanding track record in administration and customer service, providing you with the skills you'll need to conduct the duties required of you, to ensure that staff and visitors  have a positive experience when they visit the office; enthusiasm and a friendly and helpful approach will be the key to your success. You must be well organised, have attention to detail and the ability to use your own initiative.

 

Working for our organisation

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

 

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. 
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or equivalent level of education or equivalent experience

Skills

Essential criteria
  • Accurate keyboard skills and competent user of Microsoft programmes

Experience

Essential criteria
  • Experience managing multiple tasks and prioritising workload
  • Demonstrable experience in a similar administrative post
Desirable criteria
  • Experience of working in a Receptionist role

Personal Attributes

Essential criteria
  • Demonstrates good communication skills through previous experience

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerHappy to Talk Flexible WorkingArmed Forces CovenantDyslexia Friendly - Silver

Documents to download

Apply online now

Further details / informal visits contact

Name
Farheen Uddin
Job title
Executive Support Manager
Email address
[email protected]
Telephone number
07732405730
Additional information

Please contact Farheen for an informal chat about the role by emailing in the first instance.

 

 

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