Job summary
- Main area
- Resource Planning
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 247-A&E-HORP-M-0926
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Melbourn
- Town
- Melbourn
- Salary
- £79,504 - £91,609 Per annum
- Salary period
- Yearly
- Closing
- 12/10/2026 23:59
Employer heading
Head of Resource Planning
NHS AfC: Band 8c
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
The Head of Resource Planning will support, and where necessary deputise for the Head of Operational Planning in predicting and defining the future scope and challenges in the planning and performance of operational service delivery. The role is a Trust wide one supporting the implementation of the Trusts strategic aims and on-going development through identifying opportunities for change to support improvements in service delivery. The post holder will influence stakeholders and oversee the transformation and implementation of agreed changes.
Please refer to the Job Description attached to this advert for further details.
Main duties of the job
The post holder will lead and be responsible for the delivery of resource planning for both in house and external contingent resource.
The post holder will provide leadership and professional management, combined with responsibility for resource planning across the Trust including the development and implementation of planning changes, providing expertise to support directorates in their work to redesign and modernise services.
They will support the delivery of measurable and observable improvements in planning resources both operational (staff and vehicles) and financial, analysing performance and variations to plans to inform the business planning and operational management of the organisation.
The post holder must be passionate, ambitious and have the desire to influence at the highest levels, both within the Trust and with partner organisations and the wider health economy, and must have a clear vision of how this post will contribute to the achievement of the Trust.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
- Educated to Level 7, master’s degree level or equivalent and demonstrable level of experience.
- Management qualification Level 7 or demonstrable experience.
Desirable criteria
- Project Management qualification
- Resource Planning qualification
Experience
Essential criteria
- Knowledge and previous experience of development of Resource Planning and Scheduling Services.
- Significant in-depth management experience leading a team in a responsive, fast-paced customer-focused, operational environment.
- Experience of planning and delivery across a variety of disciplines including operational, performance management and service planning.
- Practical experience and evidence of supporting and facilitating planning processes in health and/or social care, including experience of positively influencing senior managers.
- Can clearly demonstrate delivery of improvements, operational efficiencies and cost reduction programmes.
- Experience of developing/working with complex information systems to identify, clarify and monitor change impacts.
- Broad experience and evidence of working in partnership with NHS organisations at all levels to deliver change and modernisation.
- Financial and budgetary experience.
Desirable criteria
- Previous NHS experience, including NHS targets and the key component parts of successful delivery of these, together with the challenges facing healthcare.
- Experience of performance management and facilitating/leading change in a complex organisation, including business planning and objective setting.
- Experience of Workforce Management software, and interfaces.
Skills and Knowledge
Essential criteria
- Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives. Good commercial and financial awareness.
- Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions.
Desirable criteria
- Able to design and develop service models.
- Excellent interpersonal and communication skills, confident presenter with the ability to vary style according to audience (formal and informal, written and verbal), to establish credibility with colleagues and other stakeholders.
- Able to communicate the implications of complex data using strong influencing, negotiating and persuasive skills and the most appropriate format (this may be to potentially hostile/antagonistic audiences) in situations in order to achieve the organisation’s strategic objectives.
- Ability to manage internal and external relationships with sensitivity and diplomacy.
- Proactive problem solver and decision maker able to evidence innovative and strategic thinking ability.
- Has strong analytic, numeric and critical reasoning skills and is capable of effective problem solving and the ability to make data-driven decisions.
- Ability to translate corporate and directorate objectives into effective and achievable operational plans, and capable of monitoring their success and outcomes.
- Excellent planning and organisation skills with ability to make sense of conflicting priorities and reach effective and speedy solutions.
- Knowledge and understanding of NHS policy framework for health and social care, knowledge of NHS strategies, service policy and practice.
Personal Qualities, Abilities and Attributes
Essential criteria
- Can motivate, empower and inspire others.
- Values diversity and difference, operates with integrity and openness.
- Able to assess risks, anticipate difficulties and address them.
- Sound judgement, decision making and organisational skills.
- Able to interpret legislation, national guidance, as appropriate to the role.
- Proven background of driving change and self-development.
- Able to identify ways to deliver an excellent service to the organisation and to external bodies.
- Enthusiastic, committed, proactive and innovative and able to use own initiative.
- Able to demonstrate resilience, stamina and reliability under sustained pressure, never losing sight of objectives, with a high level of personal integrity.
- Able to prioritise work and be effective against a background of change and uncertainty.
- Can demonstrate self-awareness and awareness of impact on others.
- Encourages innovative thinking in others and has the ability to harness and develop ideas to conclusion.
- Adaptability to changing and developing processes and procedures.
Desirable criteria
- Able to develop successful relationships with internal colleagues and departments as well as externally with a wide range of stakeholders, and work with individuals and groups from a range of backgrounds to support operational change and delivery.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kyriacos Kyriacou
- Job title
- Head of Operational Planning
- Email address
- [email protected]
- Telephone number
- 01234243200
- Additional information
Contact Kyriacos Kyriacou via email on [email protected]
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