Job summary
- Main area
- Ambulance Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (various shifts covering 7 days a week)
- Job ref
- 247-PTS-ACANEss-0925
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Colchester, Greenstead, Clacton, Weeley, Harwich, Frinton
- Town
- North Essex
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading

Ambulance Care Assistant - North Essex
Band 3
We operate a 24 hour, 7 day a week service for our patients, the hours/shifts vary dependent on the location, as part of the role of an ACA there will be a requirement to cover out of hours shifts on a relief rota basis, please contact us for further information on the possible shift patterns for the area that you are applying for.
Job overview
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centre's and other similar facilities.
We can offer you a 3 week paid training course. You would need to be available to attend a training on a full time basis over a period of 15 workings days. Clinically trained to standards that allow you to be competent as a ‘First Person on Scene’, patient transport driver training, and a full uniform. Every day is different as an ACA and you could really make a difference to our patients.
During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. As an example Welwyn Garden City and Chelmsford. You MUST be able to commit to undertaking the training course as outlined above.
Main duties of the job
To convey and care for patients who have been appropriately allocated within
the protocols of the East of England Ambulance Service NHS Trust. This
includes acute, urgent and routine patients.
To work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
- Full car driving licence (max 3 penalty points on licence)
Desirable criteria
- C1 (1 for Provisional)
Knowledge & Experience
Essential criteria
- Experience of working with the public, demonstrating sound customer care skills
- Experience of working in a fast-paced environment, and ability to remain calm and professional.
Desirable criteria
- Previous work in a caring profession.
- Knowledge of Patient Transport Services.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Carly Brinkley
- Job title
- PTS Operations Manager
- Email address
- [email protected]
- Telephone number
- 07736625645
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