Job summary
- Main area
- Communications
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 247-SS-CommOff-0326-
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Hybrid / Norwich HQ -Central Avenue
- Town
- Norwich
- Salary
- £31,049 - £37,796 per annum, pro-rata
- Salary period
- Yearly
- Closing
- 03/04/2026 23:59
Employer heading
Communications Officer External Affairs
NHS AfC: Band 5
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
We have an exciting opportunity for an experienced Communications Officer to join the East of England Ambulance Service NHS Trust (EEAST) communications team.
This role will work as a key member of the Communications and Engagement team on recruitment communications, social media, responding to media and other challenging issues.
Main duties of the job
- Must have experience of developing and implementing external communications campaigns .
- Will contribute to the successful overall performance of EEAST by planning and delivering recruitment communications as part of wider corporate planning, managing media enquiries, and planning social media content.
- Produce appropriate progress and performance reporting and ensure that evaluation and analysis informs future planning.
- Empathise with the EEAST values of quality, teamwork, respect, care, and honesty.
- Will be confident in designing and producing a range of communications materials upon request.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant of city of Norwich just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
- Degree in Media, Communications, Public Relations, or a related field, or equivalent experience.
Personal Qualities, Abilities and Attributes
Essential criteria
- Commitment to Continuous Professional Development.
Skills and Knowledge
Essential criteria
- Ability to take and edit digital photographs and video content.
Desirable criteria
- Experience (or demonstrable appreciation) of the challenges facing public sector organisations
Experience
Essential criteria
- Experience in media relations, public affairs, or external communications.
- Experience of managing external communication campaigns and public engagement.
Desirable criteria
- Experience of working with Public Sector or Emergency Services.
- Demonstrable experience in dealing with the public, and dealing with sensitive and confidential information.
- Demonstrable technical knowledge of IT systems and software programmes such as Outlook, Word, Excel, Publisher, PowerPoint, and Access.
- Experience in using content management systems.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Tom Bennett
- Job title
- Head of Communications
- Email address
- [email protected]
- Telephone number
- 07704665576
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