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Job summary

Main area
Human Resources
Grade
Band 6
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
839-6260004-SR
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Woodlands House, Norfolk Community Hospital
Town
Norwich
Closing
13/05/2024 23:59
Interview date
21/05/2024

Employer heading

Norfolk Community Health and Care NHS Trust logo

Deputy HR Business Partner

Band 6

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

Due to successful internal promotion we are able to offer the following exciting opportunity within our HR Operations Team for the of role of Deputy HR Business Partner. 

The post reports to the HR Business Partner to deliver a professional and customer focused best modern people management practice including workforce management and development and employee relations to support the delivery of NCH&C objectives.

You will have the opportunity to get involved in creating and delivering HR solutions according to business need as well as supporting projects, implementing change and coaching and advising managers within the service.

Main duties of the job

In this interesting and varied role you will provide expert advice for staff and leaders to regarding employment policy and practice, sickness absence support, support for organisational change programmes and supporting investigations into employment matters encompassing all aspects of employee relations.

We are looking for a CIPD qualified candidate who:

  • Has previous experience of provide advice and support to leaders and staff on a wide range of HR operational issues, with sound employment law knowledge.
  • Is comfortable interpreting and working with data, to develop understanding and insight, and to inform solutions
  • Is a creative team player, who will act as a role model within the HR Operations Team for the team both within the trust and externally, demonstrating our trust values and behaviours.
  • A calm and confident communicator who will work proactively with leaders to bring about change. 

Working for our organisation

NCH&C provides community-based NHS health and care via more than 70 different service locations across Norfolk, serving a population of nearly 900,000 people.

We believe that people are better looked after locally and this belief drives us to work hard to bring our expert care to patients in our seven community hospitals, within GP surgeries and in patients’ own homes. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

NCHC strives to be the best employer for our people providing our people with the best staff experience.  This includes a staff recognition scheme, comprehensive wellbeing and inclusion programmes and a commitment to support individuals to learn, grow and develop their careers with us. 

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

Provide high quality advice on all HR issues in specified areas, and working with the HR Business Partner, ensure there is the best people management practice including workforce management and development and employee relations in all designated areas.

With the HR Business Partner to be a key member of the senior management team, acting as an effective “business partner” providing high quality advice and challenge to influence improvements to increase the efficiency and effectiveness of the specified areas and coaching managers to improve their leadership and people management skills.

To work on specific delegated trust-wide HR projects in line with the Workforce Strategy and annual plan.

To act as a role model within the HR team and for the team both within the Trust and externally, demonstrating the Trust values and behaviours at all times.  To develop and maintain effective working relationships at all levels of the organisation including at the senior level. 

To provide support and advise to managers delivering challenging and sensitive messages, such as redundancy, redeployment, disciplinary and sickness matters.

The role will  operate in an agile way, with an expectation to work in a combination that is both onsite and working remotely as the service requires.

For further details / informal visits contact:

Name

Frances Day 

Job title

HR Business Partner

Email address

[email protected] 

Telephone number

07789170507   

Person specification

Qualifications

Essential criteria
  • CIPD Qualified
  • Post-graduate qualification in relevant field or equivalent demonstrable experience

Knowledge and Experience

Essential criteria
  • TUPE procedures experience
  • Relevant HR experience - employee relations / change management / workforce development
  • Experience of writing and implementing HR policies
  • Highly developed and up to date knowledge of employment legislation and its practical application
  • Up to date knowledge of HR best practice
Desirable criteria
  • Experience of providing a HR service with in the NHS
  • Ability to use spreadsheets and database packages
  • Use of computerised personnel / payroll systems
  • Working in partnership with trade unions
  • Project management

Skills/Ability

Essential criteria
  • Excellent interpersonal skills - including highly developed influencing, negotiating, presentation skills
  • Excellent communication skills - able to communicate sensitive & complex issues to managers & staff
  • Demonstrate ability to express information in a clear, concise and understandable way, both verbally and in writing and to listen carefully in order to understand the needs of others
  • Credibility - demonstrate ability to quickly gain and maintain credibility and establish rapport across the Trust
  • Team working - demonstrable ability to work effectively as a team member assisting colleagues
  • Able to cope effectively under pressure whilst continuing to work to tight deadlines within a devolved management structure
  • Demonstrates openness and inclusivity in dealings with others
  • Demonstrable ability to deliver to a high standard of customer service and quality
  • Effective IT skills - Microsoft office package skills
  • Appropriately assertive and professional confident
Desirable criteria
  • Ability to manipulate and analyse data from computerised HR information systems.
  • Understanding of change management in a multi-unionised and split site environment
  • Experience of effectively operating disciplinary/ grievance procedures including litigation

Physical Skills and Effort

Essential criteria
  • Keyboard Skills
  • Ability to travel to organisation sites across Norfolk
  • High emotional effort to manage and resolve conflict with staff at all levels with tact and empathy
  • Dealing with difficult situations at all levels, which includes dealing with anxious, upset and angry individuals
  • High emotional effort to influence and advice staff at all levels.
  • High emotional effort with regards to supporting those managers who have difficulty with dealing with the emotional pressure of their job roles.

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Frances Day
Job title
HR Business Partner
Email address
[email protected]
Telephone number
07789170507

If you have problems applying, contact

Address
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603697444
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