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Job summary

Main area
MSK Physiotherapy
Grade
Band 7
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
Full and part time positions available, flexible working hours and patterns when possible
Job ref
839-7339742-AB
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Variable,
Town
Norwich
Salary
£46,148 - £52,809 pro rata per annum
Salary period
Yearly
Closing
27/07/2025 23:59
Interview date
21/08/2025

Employer heading

NHS

Specialist Physiotherapist MSK Assessment and Triage Service (MATS)

Band 7

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

This is an opportunity for an experienced Musculoskeletal (MSK) Physiotherapist to progress their career into a Specialist role working within an MSK Assessment and Triage Service.

Patients are referred into this service by other health professionals for assessment and treatment of MSK Orthopaedic conditions. This may include ordering and evaluating the results of diagnostic imaging, identifying patients for injection therapy, and referral to secondary care services including trauma and orthopaedics, rheumatology and pain management.

 

Main duties of the job

  • To provide a high standard of MSK Assessment and Triage within the NCHC MSK team which may also include assessment and referral for consultant led care for Chronic Pain, Rheumatology and Trauma and Orthopaedics.
  • To provide injection therapy when identified as the appropriate outcome. This training will be provided if necessary.
  • To assist the Enhanced Scope Practitioners for the MSK Assessment and Triage Service in the running of the Service.

Working for our organisation

MSK Assessment and Triage Service provides care to patients from Norwich, South and West Norfolk.

There are strong links with other NCHC MSK services including MSK First Contact Practitioners, Foot and Ankle Biomechanics ,  MSK Physiotherapy, ESCAPE classes, Continence and Pelvic Floor Physiotherapy, and  Hand Therapy.

The MSK services all work via a combination of face to face and remote consultations, with MSK MATS currently working from clinics in Norwich, South and West Norfolk. Clinicians will be asked to work across multiple sites. 

As a whole, MSK Services promotes continuous professional development and regular supervision in a variety of formats as we recognise the clinical and personal importance of this.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

1.     To have an active role in the assessment of a wide range of musculo-skeletal, chronic pain and rheumatological conditions based on advanced theoretical knowledge of anatomy, physiology, neuro-anatomy and pathology, often in situations where conflicting evidence and/or complex bio-psychosocial issues are present. To apply advanced clinical reasoning skills to assess and form a diagnosis and ensure progress through the appropriate care pathway.

2.     To recognise the most appropriate pathway for patients such as when referral to specialist Orthopaedic, Rheumatology or Pain Management is fully appropriate. To use theoretical and practical knowledge to make recommendations for further management of the condition and assist the patient as far as possible in the referral process. This requires knowledge and understanding of the role of other health professionals, (e.g. psychology, occupational therapy, pharmacy, orthopaedics, rheumatology, pain clinic, general practitioner).

3.     To communicate some highly complex patient related information effectively to ensure collaborative working within the MSK, pain and rheumatology services/teams and with multidisciplinary colleagues across health and social care sectors to ensure the delivery of a coordinated multidisciplinary care. Making appropriate recommendations for further management and ensuring that the patient is informed.

4.     To accept clinical responsibility for a designated caseload of patients and to organise this effectively and efficiently with regards to clinical priorities and use of time.

5.     To independently or with the Enhanced Scope Practitioner triage referrals and make onward referrals as appropriate. This will involve the coordination of the patient’s complex pathway of care between healthcare professionals comprising the multidisciplinary team. The multidisciplinary team consists of Allied Health Professionals, Healthcare Scientists, GP’s, Doctors and Consultants in both primary and secondary care and may involve other agencies e.g. social care. Thus, the clinician will be expected to refer on beyond their scope of practice.

6.     To undertake comprehensive assessment of patients, including those with complex presentation, using investigative and analytical skills and to formulate individualised management and treatment plans, using clinical reasoning and utilising a wide range of treatment skills and options to formulate a specialised programme of care. There may be conflicting information to make a judgement on the best course of action to be taken for the management of patient’s condition.

Please see Job Description for full details. 

 

 

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Person specification

Knowledge, Skills and ability

Essential criteria
  • Good knowledge of all aspects of Physiotherapy
  • Musculoskeletal expertise
  • Excellent interpersonal skills
  • Ability to work outside traditional professional boundaries.
  • High level problem solving
Desirable criteria
  • Research skills and experience of involvement in clinical studies

Qualifications

Essential criteria
  • Diploma or degree in Physiotherapy
  • Current HCPC registration
  • Evidence of relevant post graduate courses / CPD
  • Have or working towards relevant MSc or evidence of academic / intellectual level equivalent to MSc level.
Desirable criteria
  • Membership of clinical special interest group
  • Previous experience of requesting imaging and bloods.

Experience

Essential criteria
  • Minimum 5 years in specialist Physiotherapy clinical area
  • Experience of service evaluation and development
  • Previous experience of teaching / training members of staff
  • Completion of audits
Desirable criteria
  • Experience of collaborative working within a multidisciplinary team
  • Previous experience in a team leadership role

Communication

Essential criteria
  • Excellent written and verbal communication

Personal Qualities

Essential criteria
  • Able to work collaboratively within a team
  • Able to maintain judgement under pressure
  • Able to work independently
  • Able to work with others and pass on skills and knowledge

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kylie Chambers
Job title
MSK Team Lead
Email address
[email protected]
Additional information

Elinor McDowall

MSK Services Lead

[email protected]

If you have problems applying, contact

Address
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 272489
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