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Job summary

Main area
Nursing and midwifery
Grade
Band 5
Contract
Permanent
Hours
Full time - Night Shifts
Job ref
839-7484126-AB
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Norwich Community Hospital
Town
Norwich
Salary
£31,049 - £37,796 pro rata per annum
Salary period
Yearly
Closing
20/10/2025 23:59

Employer heading

NHS

Community Nurse - Out of Hours

Band 5

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

 Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

 

Job overview

We have an exciting opportunity for an enthusiastic nurse to join the Out of Hours Teams based at Norwich Community Hospital and St James' Kings Lynn.

The Out of Hours team is an Urgent Response Community Nursing Service working overnight in Norfolk and Waveney. Our Aim is to avoid admissions to the acute setting by providing urgent community nursing care.

We cover all areas in Norfolk and Waveney, in teams, every night with the coordination team based at Norwich Community Hospital. We work in partnership with East Coast Community Healthcare to deliver care across Great Yarmouth and Waveney. 

Main duties of the job

To contribute to the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing and evaluating care, in order to prevent avoidable admission to hospital and facilitating early supported discharge.

You will be expected to support conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.

This role will predominantly involve face to face nursing care and assessment within a patient’s usual place of residence, with an element of Triage and allocation for the Urgent Community Response Team on a rota basis as well as other supportive activities as part of the Multidisciplinary Team (MDT).

This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are, 8pm-8am, 365 days per year. 

Working for our organisation

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment.

 As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing.

The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

Main Duties & Responsibilities

  •  To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
  • To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible, with support from Senior
    colleagues within the wider Urgent Community Response Team.
  • To act as the patients advocate, facilitating choice and patient empowerment.
  • To provide evidence based clinical/therapeutic interventions based on “best practice”.
  • To work within the Urgent Community Response Team to support early discharge from hospital.
  • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
  • To triage and allocate referrals on a rotational basis for the Urgent Community Response Team.

Person specification

Experience

Essential criteria
  • Experience of working within the community or acute setting
  • Attendance at inhouse training & short courses
Desirable criteria
  • Admission Avoidance

Qualifications

Essential criteria
  • Diploma or 1st level degree in Nursing or equivalent
  • RN Qualification
  • Current NMC registration
  • Evidence of continuing professional development
Desirable criteria
  • Assessor/mentorship preparation; ENB 998 or equivalent

Other

Essential criteria
  • The post holder will need to be passed fit to be able to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
  • Must hold full and valid and driving licence and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language
  • Be able to: Kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5-6 kg
  • Manoeuvre patients using handling aids

Skills, Abilities and Knowledge

Essential criteria
  • Good communicator
  • Highly motivated
  • Able to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care and inputting data/patient records
  • A team player
  • Work flexibly to accommodate patient/service needs
  • A team player

Communication

Essential criteria
  • Good communication skills
  • Good interpersonal skills
  • Good observational & reporting skills

Personal Attributes / Behaviours

Essential criteria
  • Professional appearance
  • Be reliable
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of young people/vulnerable adults

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kim Clulow
Job title
Service Lead
Email address
[email protected]

If you have problems applying, contact

Address
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 272489
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