Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Urgent Community Response Therapy Team
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (weekend working on a rota pattern)
Job ref
839-6236707-AK
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
Norwich Community Hospital
Town
Norwich
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Norfolk Community Health and Care NHS Trust logo

Urgent Community Response Therapy Community Assistant Practitioner

Band 4

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job overview

The Norwich Urgent Community Response Therapy Team is recruiting

Have you a passion for therapy and supporting people to remain in their own homes and achieve their optimum functional ability? Do you have excellent interpersonal and want to develop clinical skills? Are you flexible, approachable and a team player?

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our Norwich Place Urgent Community Response Therapy Team. We are looking for individuals to join us in providing high quality therapy services within the team as a Community Therapy Assistant Practitioner. The role is to provide support to the therapy team covering admission avoidance,  urgent therapy referrals, discharge to assess and NEAT services and will involve working across a 7 day week. 

In the community you will assess a variety of patients with physical needs and provide a holistic approach to maintaining their independence in their own homes 

Ideally you will be familiar with these clinical databases; Systmone, mediquip, LAS.

As a Community Assistant Practitioner it is essential that you can prioritise your own workload, possess effective communication skills, work as part of a team, and use own initiative.  

If you thrive on variety in the working day, enjoy multi–tasking and also being part of a supportive team then this role is for you.

The Norwich Urgent Community Response Team is currently operational during the following hours Monday to Sunday 08.00 – 18.00

Main duties of the job

As part of the Urgent Community Response Team, you will be required to:
• Contribute to the delivery of therapy care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
• Work within the Urgent Community Response Therapy Team to prevent unnecessary admission to hospital.
• Work within the Urgent Community Response Therapy Team to support early discharge from hospital.
• Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Working for our organisation

Behaviour Framework -Applicants are advised to familiarise themselves with the Behaviour Framework reflecting NCH&C’s Brand Values.
Equal Opportunities -We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Two Ticks Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). The Trust operates flexible working practices. All sites are Smoke Free.

Immigration Status -Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Safeguarding -NCH&C are committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All staff have a responsibility to protect vulnerable patients and clients from harm in accordance with Trust Policy.

 

Detailed job description and main responsibilities

Clinical Skills

Assess patients with straight forward therapy requirements based on predetermined department protocols.
2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
3. Work generically applying competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment pathway.
4. Observe patients carrying out daily activites in their own homes as well as giving advice on equipment or methods they may use to make these tasks
easier.
5. Assist the patient with personal care as appropriate.
6. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
7. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
8. Demonstrate problem solving, and contribute to the solution, working with colleagues.
9. Make basic judgements on patients’ response to prescribed treatment, and report findings to a qualified practitioner.
10.Plan and prioritise own visits to delegated patients, and ensure these are
documented on SystmOne.
11.Ensure that SystmOne inputting is completed on a daily basis.
12.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
13.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/rehabilitation and management plan.
14.Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated appropriately.

Person specification

Qualifications

Essential criteria
  • NVQ 3 in health and social care or equivilent experience
  • Foundation Degree programme or equivalent demonstratable knowledge and skills acquired through training and experience

Knowleledge skills and ability

Essential criteria
  • Experience of working in a health or social care setting
  • Good communication skills
  • A team player
  • Highly motivated
  • Able to provide high standards of care
  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Work flexibly to accommodate patient/service needs
Desirable criteria
  • Experience of working within a community care setting
  • Knowledge of SystmOne

Personal Qualities

Essential criteria
  • Professional appearance
  • The ability to: kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5-6 kg
  • Manoeuvre patients using handling aid
  • Be reliable

Other

Essential criteria
  • The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families
  • Must hold full and valid driving licence and have access to a vehicle
  • Be able to make own travel arrangements to patients, clinics, base and meetings as required
  • This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
sarah grinnell
Job title
Clinical Lead OT/COM UCR therapy services
Email address
[email protected]
Telephone number
07920534686

If you have problems applying, contact

Address
Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone
01603 697444
Apply online nowAlert me to similar vacancies